Headliner III

issue with Sonos Radio HD images using SVC

5 replies
160 views

Is this an issue or am I being picky? Whenever I call out a station through Hey Sonos, an image of the station is not there, just a grey box even for Sonos Radio HD station.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Mr. T

The Station or track artwork should be appearing almost instantly.

I suspect there is some latency with your controller updating.

If you force close the app and reload, does the applicable artwork appear when the controller reconnects?

Try a reboot of your controller to see if that helps.

Does it work fine on another controller?

Jeffrey_35Author

Headliner III

No, that has nothing to do with it. I has to do with using SVC to do any call outs (Apple Music or Sonos Radio HD) relating to stations. All controllers look exactly the same. I did the reboot as well.

“The true sign of intelligence is not knowledge but imagination.”

Mr. T

I no longer subscribe to Sonos Radio HD, but with Sonos Radio, started via SVC, the applicable image appears instantly. Same with Apple Music Stations.

Jeffrey_35Author

Headliner III

This is what I get in My Sonos. The one on left and right are SVC callouts, the one in the middle was chosen using the app. All are Sonos Radio just captured a little but the same holds true with Apple when I asked for “play alternative.”

“The true sign of intelligence is not knowledge but imagination.”

Mr. T

Ah, okay got you now.

Yes, My Sonos also shows the same grey boxes for Stations started by SVC

Dont know if that’s intended behaviour or not…

Sign up

Login to the community