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Contributor I
April 9, 2019
Answered

Google assistant update

November 1st 2918 SONOS wrote a blog post, postponing the launch of Google assistant on SONOS one and beam to 2019. No date given. The post ender with this:
Stay tuned. We look forward to sharing another update in early 2019!
We are now well into April and there is still no word on a launch date. Only new commitments at CES that this will launch in 2019.
So what is it going to be SONOS? When exactly will you launch Google assistant, that you promised people more than one and a half year ago, when you started selling the one?
Please answer this simple question SONOS. You owe that much after all this time of stalling.
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    Smilja
    SmiljaAnswer
    April 9, 2019
    There you go.

    Moderator note: Thread links to Google Assistant Announcement.
    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

    29 replies

    Edward R
    Retired Sonos Staff
    April 17, 2019
    Hi, jarbre. Thanks for your post. The answer to this thread has been marked, as that blog post contains all information pertaining to Google Assistant that is available at this time. We will update our users in due course, though there is nothing further to add at this point.
    This is the most crappy response I have ever heard from any product staff I have ever had. Products are gonna start breaking and warranties are going to expire before Google Assistant ever shows up. A part of me wants my Beam to break just so I can sue Sonos for using Google Assistant as a sales pitch and never delivering on its promise. If everyone with a Beam or One starts a class action lawsuit maby then Sonos will make any sort of official promise. I bought the Beam for Christmas (nearly the start of 2019), and have waited almost 6 months, signed up for the beta and still no beta. If beta is still going to happen they are never gonna hit a 2019 launch. Not if we want something that's not broken or buggy as hell. One thing is sure. I'm never buying Sonos again, and I'm guessing I'm not alone!


    I'm sorry that you have deemed my response insufficient. Whilst your frustration is understandable, I can't provide information I do not have myself. Hence my having marked the answer as the above blog post: it contains information pertinent to the subject of this thread. Setting aside the fact that Sonos is my employer: as a user of the system myself, I too am keen to see it made available. Feature development on any product may be subject to delay, I do not think that Sonos is exclusive in this regard.
    Try searching our articles for help with your question: https://www.sonos.com/en/support
    Lyricist III
    April 17, 2019
    I only wish that Sonos would be more open about when they are launching the google assistant (which they are clearly working on and have for sure promised is on the way several times), where they are in the process, and why it has been so delayed. That was the reason for this thread.
    They promised an update on the progress in early 2019, so at least keep to that.
    More openness please!
    Edward R
    Retired Sonos Staff
    April 17, 2019
    More openness is not an unreasonable request by any means. We will be providing an update in due course. Unfortunately, I cannot say when but the link in the marked answer will be updated when such time arises.
    Try searching our articles for help with your question: https://www.sonos.com/en/support
    spydrwebb
    Prodigy I
    April 17, 2019
    @Edward R - thank you.
    Beam, Sub, 2 x P:1 -- 5.1 (video) / 2 x P:3 (music) / 2 x gen1 One (music) ----> ever evolving setup, as they say...
    Lyricist I
    April 30, 2019
    Thank you @Jarbre88 for raising this point, and @Edward R for your response. As we're well into 2019, I hope Sonos will provide the mentioned update as soon as possible.
    biglosman
    Lyricist I
    May 1, 2019
    Bet $$$ it will be announced at Google I/O 2019 on May 9th.
    spydrwebb
    Prodigy I
    May 1, 2019
    Bet $$$ it will be announced at Google I/O 2019 on May 9th.

    That was my original thought as well, just that it would be sad if this is true. Well, at least I'd find it a deflating reality if Google chose to delay this process so they could be the ones to make the official announcement.

    I want to believe they wouldn't do such a thing, but at this point it's entirely plausible. I'm a big Google advocate but even I find some of their latest moves to be... shall we say questionable.

    All this said, I also feel Sonos has had very little control over GA integration. Perhaps not that they have absolutely no bearing on the delay, but moreso that Google carries more breadth and influence in their partnership so Google has the final word.

    This is all speculation, of course.
    Beam, Sub, 2 x P:1 -- 5.1 (video) / 2 x P:3 (music) / 2 x gen1 One (music) ----> ever evolving setup, as they say...
    Scott Edy
    Trending Lyricist I
    May 1, 2019
    Bet $$$ it will be announced at Google I/O 2019 on May 9th.

    I'll take that bet. A buck they don't!
    beta since 2012. Boost(1), Play:1(1), Play:3(1), Beam(1), Arc(1), Sub(1), Roam(1), Era300(2). Android, Google Home, smarthome. In the business of BEV and EVSE
    Lyricist I
    May 1, 2019
    Why can't they get it done suppose to be the first quarter of this year
    Airgetlam
    May 1, 2019
    I have to wonder if Google is dragging their heels in order to sell more of their own hardware, rather than losing sales to Sonos.
    Bruce