Contributor I

Answered

Google assistant update

29 replies
10619 views

November 1st 2918 SONOS wrote a blog post, postponing the launch of Google assistant on SONOS one and beam to 2019. No date given. The post ender with this:
Stay tuned. We look forward to sharing another update in early 2019!
We are now well into April and there is still no word on a launch date. Only new commitments at CES that this will launch in 2019.
So what is it going to be SONOS? When exactly will you launch Google assistant, that you promised people more than one and a half year ago, when you started selling the one?
Please answer this simple question SONOS. You owe that much after all this time of stalling.

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SmiljaAnswer

There you go.

Moderator note: Thread links to Google Assistant Announcement.

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

SmiljaAnswer

There you go.

Moderator note: Thread links to Google Assistant Announcement.

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

J

Jarbre88Author

Contributor I

@Smilja you are linking to the very blog post I am referencing. If you don't know the answer to my question, you don't have to respond.

Smilja

It's an announcement post, I was referring to. This statement is the only official reply you'll get.

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

J

jarbre

Lyricist III

@Smilja. You are sharing a link that shares a link to a blog post. It's an announcement on their blog. Hence a blog post. See image. And this doesn't change that you are not answering the question, but just referencing the same post that says more news in beginning of 2019. It is not the beginning of 2019 anymore. You might believe that there will be no answer from Sonos, but its still not an answer to my question.

Edward R

Retired Sonos Staff

Hi, jarbre. Thanks for your post. The answer to this thread has been marked, as that blog post contains all information pertaining to Google Assistant that is available at this time. We will update our users in due course, though there is nothing further to add at this point.

Try searching our articles for help with your question: https://www.sonos.com/en/support

S

Stefanmg

Lyricist I

Hi, jarbre. Thanks for your post. The answer to this thread has been marked, as that blog post contains all information pertaining to Google Assistant that is available at this time. We will update our users in due course, though there is nothing further to add at this point.

This is the most crappy response I have ever heard from any product staff I have ever had. Products are gonna start breaking and warranties are going to expire before Google Assistant ever shows up. A part of me wants my Beam to break just so I can sue Sonos for using Google Assistant as a sales pitch and never delivering on its promise. If everyone with a Beam or One starts a class action lawsuit maby then Sonos will make any sort of official promise. I bought the Beam for Christmas (nearly the start of 2019), and have waited almost 6 months, signed up for the beta and still no beta. If beta is still going to happen they are never gonna hit a 2019 launch. Not if we want something that's not broken or buggy as hell. One thing is sure. I'm never buying Sonos again, and I'm guessing I'm not alone!

pwt

Virtuoso

... signed up for the beta and still no beta. If beta is still going to happen they are never gonna hit a 2019 launch.

I understand that the beta has been underway for some time, presumably with restricted numbers (i.e., it's a 'closed' beta).

4 x P:5 | Sub | 4 x P:1 | 3 x Connect | 2 x Boost | Connect:Amp | 2 x One | Amp | Move | Port | Era 300

Smilja

This is the most crappy response I have ever heard from any product staff I have ever had. Products are gonna start breaking and warranties are going to expire before Google Assistant ever shows up. A part of me wants my Beam to break just so I can sue Sonos for using Google Assistant as a sales pitch and never delivering on its promise. If everyone with a Beam or One starts a class action lawsuit maby then Sonos will make any sort of official promise. I bought the Beam for Christmas (nearly the start of 2019), and have waited almost 6 months, signed up for the beta and still no beta. If beta is still going to happen they are never gonna hit a 2019 launch. Not if we want something that's not broken or buggy as hell. One thing is sure. I'm never buying Sonos again, and I'm guessing I'm not alone!

Next time purchase a product for what it is today, not for what you wish it to deliver as early as tomorrow.

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

J

jarbre

Lyricist III

This is the most crappy response I have ever heard from any product staff I have ever had. Products are gonna start breaking and warranties are going to expire before Google Assistant ever shows up. A part of me wants my Beam to break just so I can sue Sonos for using Google Assistant as a sales pitch and never delivering on its promise. If everyone with a Beam or One starts a class action lawsuit maby then Sonos will make any sort of official promise. I bought the Beam for Christmas (nearly the start of 2019), and have waited almost 6 months, signed up for the beta and still no beta. If beta is still going to happen they are never gonna hit a 2019 launch. Not if we want something that's not broken or buggy as hell. One thing is sure. I'm never buying Sonos again, and I'm guessing I'm not alone!

Next time purchase a product for what it is today, not for what you wish it for to deliver as early as tomorrow.

@Smilja. It wasn't a wish. Sonos One was promised to get Google assistant during 2018. This was promised at launch, October 4th 2017. See Sonos' own article in the link: https://www.sonos.com/en/newsroom/sonos-unveils-smart-speaker-with-support-for-multiple-voice-services

Sjoop1985

Unless you have some sort of contract that shows Sonos has an obligation to deliver Google Assistant integration to you within a certain timeframe, stop talking about law suits and just accept that you bought something based on a marketing promise instead of its actual features.
I imagine there are people at Sonos that are as frustrated as we are that this is taking so long, as there is no benefit to Sonos at all to keep us waiting. There's a good chance that not Sonos, but Google are causing the delay. All we can do is be patient.

I'm never buying Sonos again, and I'm guessing I'm not alone!

Since I invested in Sonos long before Google Assistant or other voice assistants ever existed and I was not shortsighted enough to buy a product for a feature that was not the main feature of the product, and not even functional yet, I don't share your sentiment and will most certainly not refrain from buying Sonos in the future.

Life is what happens to you while you're busy making other plans (John Lennon) --- Living room: Arc, Sub, 2x One - Kitchen: One - Bedroom: Play 3 - Office: Beam - Bathroom: Play 1

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