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Roman_3
Contributor I
May 14, 2019 10:16 PM UTC
Answered

Cannot group Sonos system with Google Home devices

Sonos,

After all this waiting. And after multiple articles. And after multiple phone calls to your service reps (including today), I’m now being told that you cannot group your Sonos system devices with your Google Home devices (after being told for months and more than a year that the aid be able to group them). Even the rep I spoke with today tried to help me and didn’t find out it wasn’t possible until he spoke to a system engineer. You can do it with Amazon devices, but STILL not with Google devices

In all honesty, what is the point of adding Google assistant to Sonos if you can’t even use Sonos speakers with Google Speakers together in a group? It’s pretty useless for me to be in living room, have to get up and walk to my kitchen to say “hey google, play x in my Living Room” and then walk back.
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    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    May 14, 2019 10:50 PM UTC
    Hi Roman, sorry to hear it took you so long to find your answers. You're correct, the current integration brings Google Assistant to Sonos devices with built in microphones, and it allows you to control what's playing using Google Home devices. However, Sonos devices and Google devices are unable to be grouped together to play the same thing in sync. Also, there isn't currently the ability to set a Sonos device as a preferred speaker within the Google Home app.

    This is just the beginning of our integration with Google Assistant and we're looking forward to making improvements as we go, but I don't have any specifics I can share on what's next, or if either of those things are on the list. We'll be sure to tell everyone when changes are made, so you can always watch out for announcements on our board here, or elsewhere.
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    Nicholas411
    Lyricist II
    Dec 4, 2019 6:04 AM UTC

    Strongly agree with Roman_3

     

    Whatis the point of adding Google assistant to Sonos if you can’t even use Sonos speakers with Google Speakers together in a group? 

     

    I just wasted $1k on Sonos speaker that can’t integrate with google speaker groups.   frustrated!

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      Tyety
      Contributor II
      Dec 4, 2019 10:02 PM UTC

      I just created a post for the work around. Plug one of the devices into your wireless router or get a boost. 

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      denniscalazans
      Contributor I
      Dec 4, 2019 10:43 PM UTC

      Guys, buy a chrome cast and let it play throughout the tv… disable the night mode and the dialogue mode and be happy. I was frustrated in the past as well. I have a play bar, a nest hub and a google home. And I can play music on all speaks with a good sync thanks to google chrome cast. 
       

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        Nicholas411
        Lyricist II
        Dec 5, 2019 5:14 AM UTC

        not sure I’m following you.   I’m trying to get my sonos speakers to show up in the google home app under “speaker groups” so I can pay in sync with all the other speakers in my house.   

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        denniscalazans
        Contributor I
        Dec 5, 2019 5:19 AM UTC

        not sure I’m following you.   I’m trying to get my sonos speakers to show up in the google home app under “speaker groups” so I can pay in sync with all the other speakers in my house.   

        So my friend, that won't happen. But if you want to play music through your Sonos AND other Google speakers grouped together, the good way is to use a chrome cast on your TV which is connected to a playbar or playbase. Unless you don't have these speakers, that's sad. At least with bar base or beam you can't . 

         

         

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        entwistlej
        Trending Lyricist I
        Dec 5, 2019 12:33 PM UTC

        I could be wrong but I think most people on here that are complaining about not being able to group speakers do not have a newer Sonos speaker with a line-in. I’m in that boat - I’ve got 2 play 1s, 2 play 3s, and a Google Home Mini.

        Otherwise, yes, I’d just plug a chromecast into a Sonos line-in.

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        loriedwards2
        Lyricist I
        Dec 10, 2019 12:23 PM UTC

        I think it would be good if some of those complaining on this thread could get one thing straight in their heads: Sonos do not make speakers.  They make whole home wireless audio systems.  It’s an all or nothing sort of thing.  You either buy into it or not.  If you don’t, then that’s OK.  But please don’t complain that your misguided attempts to combine two different ecosystems have not been successful.

        John, please understand that we were sold a very different story. We do now understand but at the time we spent a lot of money to integrate the Sonos base system as it was promised to us. Personally, I bought mine at Best buy and they were the ones that told me it would work. I did my homework and looked on the Sonos site. Regretfully I never found this thread before the point of buying it. I know better now. We were misguided. 

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        andrewjohnmcgrath
        Lyricist I
        Dec 11, 2019 6:16 PM UTC

        So, this sucks. Seriously, the speakers show up in the “google home” app, but just don’t show up when you try add them to a speaker group. I’ve got a group called “all speakers”, only now it cannot actually contain all my speakers. Sonos, just fix it...it’s a software change, and a small one, you’ll make a lot of people happy. I’ll be returning my products in the next 30 days if this isn’t fixed.

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        melvimbe
        melvimbe
        Dec 11, 2019 6:27 PM UTC

        So, this sucks. Seriously, the speakers show up in the “google home” app, but just don’t show up when you try add them to a speaker group. I’ve got a group called “all speakers”, only now it cannot actually contain all my speakers. Sonos, just fix it...it’s a software change, and a small one, you’ll make a lot of people happy. I’ll be returning my products in the next 30 days if this isn’t fixed.

         

        I would go ahead and make those returns when convenient.  It is not just a software change and certainly not small.  The two systems do not use the same multiroom audio protocols.  Sonos has patents on theirs, and Google problem does as well.  They both also have business interests to keep there system separate as well.  Even if they did suddenly decide to get it done, the legal aspects,  code change and testing involved would surely take several months.  I’d say the chances that the possibility of Sonos and GA speakers playing in sync as you wish in 30 days is about as likely as California breaking off into the ocean within the same time period.

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        Danny
        andrewjohnmcgrath
        Lyricist I
        Dec 11, 2019 8:03 PM UTC

        Haha. You’re probably right, but i cannot help but feel cheated and resentful towards Sonos. It’s like they gave me enough to convince me it would work like every other speaker, but left out the key component that makes it appealing.

         

        I’m sorry to all the other Californians that are innocent here, but i kind of hope it does break off into the ocean. Sonos hq is in Santa barabara, two birds one stone.

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