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Answered

Deezer playlist: audio cuts out after 30s on some tracks

  • November 28, 2021
  • 3 replies
  • 89 views
F

Diagnostic: 1931005545

I have a Deezer playlist (a Deezer Editor one, not a personal one) which has a song that cuts out after 30s every time it gets played. No problems otherwise. How do I get the system to "refresh" this song?

Playing the same song on my phone in the Deezer app gets me the whole song, so the source material is good.

Thanks

Best answer by Ken_Griffiths

@Fishter,
That mentioned track is playing okay here on Deezer HiFi to a two ‘room’ group… just played it through a couple of times. Maybe give your router and speakers a reboot to clear things and see if that resolves your issue

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3 replies

James L.
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  • James L.
  • Retired Community Staff
  • 1058 replies
  • November 29, 2021

Hi @Fishter,

 

That certainly sounds odd.

Could you let me know which track(s) you’re able to consistently reproduce this issue with?

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
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  • Fishter
  • Author
  • Contributor I
  • 4 replies
  • November 29, 2021

Hello,

 

It's O Come All Ye Faithful by Chilly Gonzalez from the album A Very Chilly Christmas.

 

Thanks

Ken_Griffiths

@Fishter,
That mentioned track is playing okay here on Deezer HiFi to a two ‘room’ group… just played it through a couple of times. Maybe give your router and speakers a reboot to clear things and see if that resolves your issue

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