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Exhausted with Sonos problems

  • November 23, 2021
  • 2 replies
  • 126 views

My Sonos system needs re-setting daily and I am exhausted and about to give up and find an alternative sound system. I bought a connect in the hope that would help but it didn’t. The App struggles to find the system and constantly needs me to re-set our router which is rather inconvenient with my wife and I working from home and I would rather not have to run around my house each day fixing what I see as Sonos failings. Should I delete the App and start factory setting all 8 of the speakers?

Best answer by UKMedia

Hi

Please don’t factory reset your devices, you’ll delete any diagnostic information they have.  Please see my article here: Tips & Tricks - Resolving random issues impacting Sonos devices.. | Sonos Community

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2 replies

UKMedia
  • 5124 replies
  • Answer
  • November 23, 2021

Hi

Please don’t factory reset your devices, you’ll delete any diagnostic information they have.  Please see my article here: Tips & Tricks - Resolving random issues impacting Sonos devices.. | Sonos Community


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  • Lead Maestro
  • 7551 replies
  • November 23, 2021

The problem is your router. Please tell us which one you are suffering with. 
 

A Boost is a better choice to avoid dumb router problems than a Connect.


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