Skip to main content
Question

PC/Win 10 App cannot find system. Android app is fine.

  • February 18, 2018
  • 1 reply
  • 490 views

Hello Sonos, I have submitted a diagnostic from my Android app. Number is 8508924.

Mysystem which has two play 5's and a plaubase is working fine in standard set-up and I can control it via my Samsung S7 Android device. However, on the Win 10 PC, the controller cannot find the system. Both are connected to the same wireless network. If I plug my laptop into my router (direct ethernet cable) the controller will find the system.

Many thanks.
Did you find what you were looking for?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

  • Author
  • Contributor I
  • 6 replies
  • February 18, 2018
Hi Sonos, I changed my wireless network from public to private and the controller app now finds my system. Seems a bit odd but at least it is working.

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings