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Amazon's Alexa on Sonos


What are sonos doing for it's countless customers who can't get voice as the amazon sign in cycles endlessly??? This has gone on for months

Best answer by UKMedia

Donegal daisy wrote:

What are sonos doing for it's countless customers who can't get voice as the amazon sign in cycles endlessly??? This has gone on for months

Have you tried removing the Amazon Shopping App temporarily, linking your Sonos and Amazon accounts, and then readding your Amazon shopping account?

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5 replies

jgatie
  • 27701 replies
  • March 20, 2025

"Countless"?  This is the first I can recall this problem being reported.  It may have been reported before, I can be wrong in my recollection.  But it certainly wasn't "countless" people.


UKMedia
  • 5124 replies
  • Answer
  • March 20, 2025
Donegal daisy wrote:

What are sonos doing for it's countless customers who can't get voice as the amazon sign in cycles endlessly??? This has gone on for months

Have you tried removing the Amazon Shopping App temporarily, linking your Sonos and Amazon accounts, and then readding your Amazon shopping account?


  • Author
  • Contributor I
  • 5 replies
  • March 20, 2025

Thanks  UK media I have indeed to no avail 


UKMedia
  • 5124 replies
  • March 20, 2025
Donegal daisy wrote:

Thanks  UK media I have indeed to no avail 

Can you please confirm what device you are using to run the app and what Sonos device you are trying to add a voice assistant too?


  • Author
  • Contributor I
  • 5 replies
  • March 20, 2025

UK media many thanks I did as you advised and it's working now thanks so much this had gone on since Nov 24


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