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Answered

My Sonos Ace nowhere near 30 hours battery life

  • February 15, 2025
  • 3 replies
  • 145 views

I’m not getting anywhere near 30 hours of playback life with my new Sonos Ace headphones.  Maybe 10 if I’m lucky and a lot worse than even my 5 year old Bose QCs.  
 

I’m turning them off after using - is there anything else that could be draining these?   The app is a hot mess so I’m not even using that - just regular BT connection through iPhone and MacBook. 

Best answer by buzz

After the update submit a series of diagnostic reports spaced a couple hours apart. If the issue persists you can then contact SONOS support.

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3 replies

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  • Prodigy I
  • 141 replies
  • February 15, 2025

Maybe there is a firmware update that will improve battery life? You can try searching through the Sonos App.


  • Author
  • Contributor I
  • 1 reply
  • February 17, 2025

Thanks Peter - I’ll have a look for an update. 


buzz
  • 23878 replies
  • Answer
  • February 17, 2025

After the update submit a series of diagnostic reports spaced a couple hours apart. If the issue persists you can then contact SONOS support.


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