I have Sonos Arc, Sonos Amp connected to two rear ceiling speakers and a Sonus Sub. I have a one year old Samsung QE55S95C. When I had my previous TV I had an Apple 4K box. When this transmitted Atmos, I could see this on the app. Now I have a new TV with eARC and Apple built in, I do not see the audio format on the app. I am unsure if this is related to the new TV or the changes within the app.
I have connected eArc from the TV to the Arc.
When watching TV the app does not show the format of the sound as it used to do. So when watching something that I know is in Atmos, the app simply says source HDMI.
If I go into settings to see each component on my Android phone, there is no line for “Audio In”
When I go to settings on my iPad I get each component serial number, Sonos OS, Version, Hardware version, IP address and a line for Audio in. However for no component is anything listed in “Audio in”
I have spoken to tech support and they have confirmed that they can see that I am listening to Atmos.
So how come I cannot see the format on the iPad???
