Today my Sonos desktop app stopped working correctly on my Macbook Pro laptop. The desktop app boots up and for a fraction of a second all looks normal, i.e., I see all of the various parts of my Sonos system show up and the music menu on the right etc. Then all of a sudden that goes away and the app displays a message “Searching for your Sonos System...”
This resolves to “Sonos found on this network. Update your system. All your settings and services will be saved.” There are two buttons: “Update” and “More Options...” I click on Update and I get a pop up window that says “No update required. Your Sonos system is up to date.”
One of the choices under More Options is to reset the app. If I choose that option, the app closes and nothing happens. When I re-open the app, it asks if I am connecting to an existing system. I click the “Connect to existing system” button and it tells me that the connection is successful. I click the “Done” button and the app goes back to the blank “Searching for your Sonos System” screen followed by the “Update your system” screen and I am right back where I started. *ugh*
I tried uninstalling the Sonos app and re-downloading and installing the app. Didn’t change anything. I also tried rebooting my laptop but, again, nothing changed.
I am running macOS Ventura 13.6.9.
What do I need to do to get the desktop app working again???
EDITED TO ADD: This is especially problematic b/c I use Sonos primarily to play my local music library and I rely on the desktop app to update my music library in the Sonos system. If my desktop app is not working, is there another way for me to update my music library in the Sonos system?
