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Help Needed: Sonos Era 100 - Alexa Not Playing Music with Apple Music Skill

joeyn5joey
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Hi everyone,

I’m having an issue with my Sonos Era 100 and was hoping someone here might have a solution.

When I ask Alexa to play music, it doesn’t respond as expected. I’ve tried disabling and re-enabling the Apple Music skill in the Alexa app, but it hasn’t resolved the problem. Alexa keeps saying that I need to enable the skill in the Alexa app, even though I’ve already done that.

Has anyone else experienced this issue or have any suggestions on how to fix it?

Thanks in advance for your help!

Best,
Joey Rowe

Best answer by UKMedia

Hi

There is a known issue with the Alexa integration currently, which Sonos say should be fixed soon.

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Joey Rowe
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2 replies

UKMedia
  • UKMedia
  • 5118 replies
  • Answer
  • May 29, 2024

Hi

There is a known issue with the Alexa integration currently, which Sonos say should be fixed soon.

Remember: Sometimes Red Wine helps :)
joeyn5joey
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  • joeyn5joey
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  • Contributor I
  • 1 reply
  • May 29, 2024
UKMedia wrote:

Hi

There is a known issue with the Alexa integration currently, which Sonos say should be fixed soon.

I'm crossing my fingers for a speedy fix. But honestly, Alexa's got some moves – it just keeps the tunes flowing after the first track, unlike Sonos Assistant.🙄

Joey Rowe
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