Skip to main content
Answered

Trueplay option not available with Sonos S2 Android


Forum|alt.badge.img

Hello. After updating to current Sonos S2 Android rev 80.01.07 on Samsung Galaxy S20 FE, both Trueplay option and surround channels distance option seem to be missing. Though being them available on previous Android versions, apart from current Sonos S2 on iPhone 13 iOS 17. 

Best answer by Gabriel Z

Hey @Sergio 3 Ita 

Thank you for your post and apologies for the delayed reply.

The surround channels distance option should be available after the latest update from 6/4/2024 (80.02.06 for Android & 80.02.04 for iOS).

Also the Trueplay experience got an update for supported iOS devices.

If not updated automatically please check for updates to the Sonos app in the respective app store.

Hope this helps!

View original
Did you find what you were looking for?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

Gabriel Z
Forum|alt.badge.img+7
  • Sonos Staff
  • 93 replies
  • Answer
  • June 7, 2024

Hey @Sergio 3 Ita 

Thank you for your post and apologies for the delayed reply.

The surround channels distance option should be available after the latest update from 6/4/2024 (80.02.06 for Android & 80.02.04 for iOS).

Also the Trueplay experience got an update for supported iOS devices.

If not updated automatically please check for updates to the Sonos app in the respective app store.

Hope this helps!


Forum|alt.badge.img
  • Author
  • Contributor II
  • 7 replies
  • June 8, 2024

I confirm that the surround channels distance option is available again with latest Sonos S2 / Android update. Though I do not understand if it works in case Trueplay optimization & balancing has been applied. 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings