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Upgrade: lost playlists


mikegunnill
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After the last update on iOS I appear to have lost my own playlists. On my computer I can see and play them, but nothing shows on iOS. Grateful of some help please? Thx.

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9 replies

  • Lyricist I
  • 1 reply
  • May 8, 2024

Same thing happened to me too. I didn’t upgrade the Sonos App on the IPad yet and can see the playlists. How to proceed to keep them alive in the new Sonos App?


webmink
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  • Prominent Collaborator I
  • 71 replies
  • May 8, 2024

Best to touch nothing - your system is intact on your speakers, but the new app is a mess and has broken playlists (among much, much else that is wrong). Use a desktop app or an un-upgraded device for now. I was able to downgrade (I have a UK Android account where the new app is not available yet) and everything worked fine again.


mikegunnill
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  • Author
  • Avid Contributor III
  • 27 replies
  • May 8, 2024

Last reply doesn’t really answer my question. Yes I can make iOS work if I select the playlist from my Mac. I would like iOS to work as it should. Thx.


  • Lyricist I
  • 2 replies
  • May 8, 2024

Upgraded app doesn't show my Sonos playlists either.  Is there a way to export the songs on the Mac so I don't lose them?

 


webmink
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  • Prominent Collaborator I
  • 71 replies
  • May 8, 2024
mikegunnill wrote:

Last reply doesn’t really answer my question. Yes I can make iOS work if I select the playlist from my Mac. I would like iOS to work as it should. Thx.

Wouldn’t we all. But it won’t. No-one is going to help you beyond telling you that because they can’t. I recommended you downgrade your app to v16.1 but you didn’t like that advice. So sorry.


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  • Trending Lyricist I
  • 12 replies
  • May 9, 2024

Qobuz playlists are no longer available on the recent upgrade when using the Android app. (The Windows Sonos program displays and plays them correctly.)


  • Lyricist I
  • 1 reply
  • May 10, 2024

Absurd for new app to lose personal playlists, some having taken years to build.


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  • Contributor II
  • 7 replies
  • May 13, 2024

Playlist are listed in Favorites in the New App.


  • Lyricist III
  • 6 replies
  • July 21, 2024
LWTom wrote:

Playlist are listed in Favorites in the New App.

Not in iOS.

Two months later; no fix, no answers. And the advice to go back to the previous release is no help at all. It won’t let me.


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