Skip to main content
Answered

Android app can't find system on wifi network that laptop and ipad using for sonos

  • November 18, 2023
  • 1 reply
  • 242 views

Forum|alt.badge.img

“All of a sudden” my fully updated Android sonos s2 app can’t find the long existing system.  Right now a laptop and and ipad connect and use the same sonos system on the same network that the android app has been using.  I uninstalled/reinstalled the android app, rebooted my phone.  Nada.

The only thing I can think of is that I used the phone’s bluetooth connection to link spotify to an amp, something I had not done before.  Currently I’ve turned off spotify and bluetooth, still no connection.  Thanks for your help.

Best answer by Ken_Griffiths

Try toggling the Android device WiFi ‘off’ & ‘on’ again (ensure it’s connected to the same/correct WiFi network as your Sonos products) and see if that fixes the multicast device-discovery issue. If no joy, then check the mobile for any security software, like VPN client or firewall etc. getting in the way and disable those to see if that resolves the issue. 

View original
Did you find what you were looking for?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Ken_Griffiths

Try toggling the Android device WiFi ‘off’ & ‘on’ again (ensure it’s connected to the same/correct WiFi network as your Sonos products) and see if that fixes the multicast device-discovery issue. If no joy, then check the mobile for any security software, like VPN client or firewall etc. getting in the way and disable those to see if that resolves the issue. 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings