Skip to main content
Answered

S2 App degraded after latest update (Android, Novemeber 2023)

  • November 17, 2023
  • 2 replies
  • 253 views
C

Hi all,

Has anybody else experienced a Slow, laggy and poor refresh rates on the S2 app after the latest update (Android November 2023)? Note the app itself was updated a few weeks back but I had a system update today and the app itself was somehow effected.

A few examples of what I'm experiencing:

1) A laggy experience or lower refresh rate when scrolling through any tab

2) The My Sonos tab is refreshing the artwork every time I land on the page

3) Track listings disappearing when i go back to a playlist while scrolling

 

It's not unusable but pretty terrible. I'm using the Android app version 15.10 build 76246300 on my Samsung Z fold 5 running Android 5.1.1

Best answer by craigus111

OK so a simple restart of my phone did the trick! I guess I was a bit hasty and trigger happy to post here before restarting! Classic Sonos user :D

I'll mark it as resolved and keep it here for others to learn from my mistake.

View original
Did you find what you were looking for?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

C
  • craigus111
  • Author
  • Contributor II
  • 4 replies
  • Answer
  • November 17, 2023

OK so a simple restart of my phone did the trick! I guess I was a bit hasty and trigger happy to post here before restarting! Classic Sonos user :D

I'll mark it as resolved and keep it here for others to learn from my mistake.

Stanley_4
  • Stanley_4
  • Lead Maestro
  • 11223 replies
  • November 17, 2023

Just got that one here and I’m not seeing any new issues but I haven’t used it a lot. A quick test:

Laggy, not that I notice.

Refreshing, I’m not seeing it re-fetching the artwork from the server but it isn’t updating the images that scroll on-screen instantly, maybe a second’s delay here.

Playlists seen to scroll fine here.

You might want to uninstall and reinstall the app.

 

Airgetlam
1 person likes this
  • Airgetlam
    Airgetlam
Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings