Hi,
I have decided to update my system to s2 and run the compatibility check which reports my Connect cannot be updated. I decided to create a separate system for my PlayBase & Beam but getting response that they are both incompatible. Please advise
Answered
conflicting advice regarding upgrade to s2
Best answer by Airgetlam
What is a “Playable”? Perhaps autocorrect has caught you?
A Beam is certainly S2 compatible, you should be checking on your account at www.Sonos.com to ensure that. If it’s showing there as not compatible, I would definitely be calling Sonos Support directly to discuss it.
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What is a “Playable”? Perhaps autocorrect has caught you?
A Beam is certainly S2 compatible, you should be checking on your account at www.Sonos.com to ensure that. If it’s showing there as not compatible, I would definitely be calling Sonos Support directly to discuss it.
Heh. No worries, it’s something I need to keep an eye on too, and only miss about 50% of the time ;)
The PLAYBASE should also be S2 compatible, my previous recommendation stands….
Thank you. I am pleased to report I have successfully updated Playbase, Beam, Play 3 and both my Play 1 speakers but only after a lot of faff. Factory reset all 5 items, uninstalled both S1 & S2 app on iPhone and added items 1 by 1 using ethernet cable. The downside is my Playbase is not reproducing 5:1 as both Play 1 speakers remain silent. I will probably open a new thread to resolve that problem
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