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artist search


Artist, regardless of artist, is not showing results from Spotify. And, the new search pulls zero results despite saying all services are operational. Please advise. 

Best answer by Corry P

Hi @Kkhaus et al

We believe this issue has, again, been resolved and we can no longer reproduce it in our own testing. If you do continue to see this issue, however, please get in touch with our technical support team to report as much. Thank you.

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11 replies

Reboot your phone.


  • Author
  • Contributor I
  • 2 replies
  • July 12, 2023

Restart of phone did not work, unfortunately.  


Try removing Spotify from the Sonos app and re-adding it. You can also try uninstalling and reinstalling the Sonos app.


  • Lyricist III
  • 5 replies
  • July 13, 2023

There is another thread discussing this 

No solution at time of writing 


  • Author
  • Contributor I
  • 2 replies
  • July 13, 2023

Thank you. Still no resolution to the problem on that thread either. 


Corry P
Forum|alt.badge.img+18
  • Sonos Staff
  • 8498 replies
  • July 28, 2023

Hi @Kkhaus et al

We now consider this issue resolved. If you continue to see no results when searching for Artists on Spotify, I recommend you get in touch with our technical support team directly. Thank you.


This is happening again.


Airgetlam
  • 42467 replies
  • August 17, 2023

So, did you get in touch with Support, as requested?


Vinlander
  • Lyricist I
  • 1 reply
  • August 20, 2023

Problem is still happening indeed, I can search Albums, Songs and Playlists but no Artists...


Same. This is dumb.


Corry P
Forum|alt.badge.img+18
  • Sonos Staff
  • 8498 replies
  • Answer
  • August 29, 2023

Hi @Kkhaus et al

We believe this issue has, again, been resolved and we can no longer reproduce it in our own testing. If you do continue to see this issue, however, please get in touch with our technical support team to report as much. Thank you.


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