Sonos Official

Update on the Sonos App from Patrick Spence

Related content:CommunitySonos

Forum|Forum|2 years ago
July 25, 2024
986 replies
53970 views

Hello everyone,

We wanted to take a moment to address concerns regarding our new app that launched in May. At Sonos, delivering an exceptional experience is paramount to all that we do. Unfortunately, your experiences over the past several weeks have fallen short of our commitment to you.

Today, our CEO Patrick Spence published a letter that includes a detailed update on the progress we’ve been making and plans going forward. You can read the full letter here.

We sincerely appreciate your patience and continued support. We are working hard to earn back your trust and are more committed than ever to delivering a consistently great Sonos experience for everyone.

Thank you all for your patience,
Your Sonos Team

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Niffty

Lyricist III

See the attached image showing the music library under albums. The first 3 display correctly as they have the same artist, but the 4th is displaying an album for each artist, so each is a single entry.
If it used album artist it would then display correctly.

Fat Fred

Lyricist III

I never use any of the Sonos music library categories except Folders. Say I wanted to listen to my recording of Beethoven's Missa Solemnis. I would find it in my Sonos music library by clicking on 1. Music Library, 2. Folders, 3. //HPENVY34/E/Music (which is what Sonos calls the local music folder on my PC), 4. Beethoven, 5. Beethoven - Missa Solemnis in D major, Op. 123. That way I would always be looking at my music files the way I've organised them on my PC, not the way Sonos thinks I ought to have organised them.

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Niffty

Lyricist III

Ok thanks, guess that’s one way around it but still no reason why the app doesn’t display albums properly and that some album art doesn’t show. Cheers

Smilja

@Niffty & @Fat Fred

For Your information…

Music Library - Album Artist metadata change | Sonos Community

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

AjTrek1

FWIW, This thread is over 9 months old. The title really doesn’t reflect the issues currently being posted in here. Besides Patrick Spence is gone and no longer involved with Sonos.

To better make your voice heard regarding a specific issue I recommend starting your own post. By doing so others who have or have had a similar issue will see it and possibly chime in with relevant comments. JMHO.

Together Everyone Achieves More = T.E.A.M.

Corry P

Sonos Staff

Hi All.

We want to thank you all for your interactions on this thread, but we do now feel - like @AjTrek1 - that, after nearly a full year, it has largely run it’s course and that any further discussions that are truly needed will now be better-served by new, dedicated threads.
This thread will now be closed to further discourse. Thank you for your time

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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