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Retired Sonos Staff
April 23, 2024
News

The new Sonos Mobile App & Web App

Related content:Software
  • April 23, 2024
  • 1674 replies
  • 97138 views
The new Sonos Mobile App & Web App

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

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1674 replies

Prodigy III
July 1, 2024

LATEST SONOS APP UPDATE NOW AVAILABLE - 80.04.04 iOS (not sure of Android number)

New app features. Bug fixes and improved performance.

Improved accessibility for configuring alarms with VoiceOver

Added timezone settings

Added the option to forget a system in order to connect or create a new system

Added multi-product setup for professional installers

Improved support for older iPad models

Improved control for Home Theatre swap with Sonos Ace.

 

No firmware update it seems. 

 

Don’t shoot the messenger….

Enthusiast II
July 1, 2024

Minimal on android... neater screen and audio settings for line in.

All else as it was. 

Lyricist III
July 3, 2024

Fix search in Pandora! It's completely non functional in the updated app.

Prodigy III
July 3, 2024

Fix search in Pandora! It's completely non functional in the updated app.

Is that something reported by multiple people? I’ve not seen other comments on Pandora’s search but I’ve not been looking for them. 
Maybe other Pandora users can help/confirm/advise.

(Or on the home screen, go to Your Services/Manage, then tap Pandora (then possibly the connected account), then tap Reauthorize account to re-establish the link to your Pandora account.

See if that works. Or remove the account from the app and re-add it.)

Lyricist III
July 3, 2024

I just tried removing and re-authorizing Pandora. The issue persists. No matter what is searched for in Pandora, it returns “No results for...”. This has been going on since the “New Search” was introduced in the old version (16.2). Fortunately that version allows one to continue to use “Classic Search”, so I have not upgraded the controller app on my primary devices.  There are at least 2 other threads where other Pandora users have reported this problem.

 

Frankly, this update has been such a disaster, with so many functions broken, that there are probably others issues under reported, because the list is so long of what people are noticing. Shameful.

Enthusiast I
July 5, 2024

Maybe you guys should implement system and function testing before releasing this crap!!

 

Contributor II
July 10, 2024

Happy customer since 2007… but you managed to f*** it all

will never buy a Sonos product again

 

Moderator Note: Modified in accordance with the Community Code of Conduct.

Trending Lyricist I
July 10, 2024

A complete and utter disaster. System is so unstable through iOS. Laggy, can't group rooms properly, sounds levels hard to control and sound keeps dropping from speakers / stereo pairs. As a user of more than 12 years with 20+ speakers, absolutely gutted. 

Enthusiast II
July 10, 2024

Two months on and I begin to wonder if Sonos actually has the ability to rectify the many failings that they have unaccountably chosen to inflict on their customers.

 

Being unable to stick to their stated schedule of rectifications is obviously further undermining whatever customer confidence remains. 

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Enthusiast II
July 10, 2024

Tale of 2 households -

1st - stayed with 16.1 -shut down App and Firmware updates on all devices (not an easy task as Sonos keep trying to sneak in the hard and soft updates).  All is well just like prior to May 7th.

2nd - accidentally updated on one device which triggered a firmware update and then a mostly a useless whole home audio system.  They can do some functions though the desktop app and other non-Sonos apps - Sonopad etc. but the Android and iOS apps are clunky, poorly laid out, missing key functions/features, and while still waiting for it to be a working system like it was on May 6th 2024, they spend hours of their own time with the trickle of minor fixes/updates/firmware changes!

Neither household will ever trust Sonos again = no future purchases (one family had a $3k Sonos shopping list for upgrades to older units).  

No P.Spence, it’s not just a few complaining customers, it’s a huge portion of your once loyal and repeat customer base .  You blew it, you are continuing to blow it, and you should bow out now!   (see also Reddit’s Sonos subs, Sonos Community comments, reviews on Amazon, Trust Pilot, Consumer Affairs, + tech press articles).