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Ryan S
Retired Sonos Staff
October 19, 2017

Sonos version 8.1 Brings Support for Sonos One

Related content:Software
Sonos version 8.1, the supporting software for the all-new Sonos One, the smart speaker for music lovers, is now available. Sonos One will be available in stores on the 24th, and brings Amazon Alexa to Sonos, now with great sound and for hands-free control of your music and more.

You can connect Sonos One with Amazon Alexa easily over Wi-Fi. Just setup the speaker, select the Sonos skill in the Amazon Alexa app. For full steps, take a look here. Once that’s done, you’ll be all set to play music, get news and answers, manage your smart devices and enjoy the wide selection of Alexa skills using your Sonos One.

Sonos and Amazon Alexa are constantly working and updating the integration with new features, services and skills, your music and voice options will keep getting better over time.

Voice control for Sonos with Amazon Alexa is currently supported in the US, UK and Germany. The Sonos One is future ready for voice control in other countries when Sonos and a voice service launch together locally. Learn more http://www.sonos.com/en-us/shop/one.html

Minimum OS requirements:
Android 4.3 or later
iOS 9 or later
macOS 10 or later
Windows7 or later

Partially Supported Controllers
Sonos apps on these older operating systems are not fully supported.
Android 4.0/4.1/4.2
iOS 8
MacOS 10.9(Mavericks)

After Updating to 8.1, you can still browse, search and play music on your Sonos system. But you won’t be able to use these older systems for less common tasks like adding new speakers, modifying your music services, or setting up a brand new Sonos system.

You can use a device that meets the minimum OS requirements for these settings. Also, please note that the Sonos CONTROL/CR200 does not update to 8.1, but can still browse, search, and play music on your Sonos system.
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17 replies

Lyricist I
October 20, 2017
Another release from Sonos that causes issues with the playbar from your tv/sky box. Broke in August for nearly two months. Fixed in release 8:0 then broken again in 8.1. Sound breaks up, stops making TV unwatchable if using playbar. Sort it out Sonos you are better than this....
Ryan S
Ryan SAuthor
Retired Sonos Staff
October 20, 2017
Another release from Sonos that causes issues with the playbar from your tv/sky box. Broke in August for nearly two months. Fixed in release 8:0 then broken again in 8.1. Sound breaks up, stops making TV unwatchable if using playbar. Sort it out Sonos you are better than this....

We'd love to take a look with you on this one, there shouldn't be any changes in this release for the PLAYBAR which I'm aware of that could cause this issue as opposed to the 8.0 software. Can you give us a call on our support line and work with a technician on this one if you haven't yet?
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
Lyricist II
October 20, 2017
Was prompted to upgrade to 8.1 today, after upgrade system insists i register devices to my account. After that all devices Needs to be registered over again(names still known for some reason)
After that, I'm prompted that all nodes will be updated. After several minutes, upgrade ends with restart and the message, problem during upgrade, try again? Tried again, same result. System is :bridge, 2xplay5, 1xplay 3 1xplay 1
Any ideas?
Ryan S
Ryan SAuthor
Retired Sonos Staff
October 20, 2017
That's an odd one, Lars. Have you tried using a different controller? Mind sending in a diagnostic from your Sonos system?
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
Lyricist II
October 20, 2017
I've tried both iOS and android versions. Both show similar behaviour. Varies a bit though, just now the iOS one is in a loop where controller asks me to upgrade, sends me to App Store where I can only press open , no option to download/upgrade. I will send log now
Lyricist II
October 20, 2017
Sent logs from both controllers.
/lars
Ryan S
Ryan SAuthor
Retired Sonos Staff
October 20, 2017
Looks like your players are updated to 8.1 already. Are you able to uninstall the app and download it fresh? That should do the trick.
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
Lyricist II
October 20, 2017
That fixed it, great thanks. Lost my Nas based music collection though, don't know if related at all. Will trouble shoot separately. Appreciate the very fast response.
October 21, 2017
Another flawless update, insofar as the update process goes. A couple of questions:
1. After the update, it opened up a box inviting me to open a Sonos account, this has never happened before. I have an account so I just skipped this. Curious.
2. Amazon India will launch Alexa here on October 31 as promised. Will my Dot work with Sonos right away? I don't see why Sonos has to wait till after Oct 31 to do anything needed to make it so work...and the Japan launch is soon thereafter. India is a big Amazon focus at this time as their fastest growing market with the potential to be as big as the one in the US, with China lost to local players. I know this isn't the case for Sonos, but there are a few users here....
October 22, 2017
BUMP: for a Ryan response.