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Ryan S
Retired Sonos Staff
October 2, 2017

Now Available, the New Sonos App

Related content:Software



Sonos version 8.0 is introducing a brand new controller for iOS and Android. The new Sonos app makes it even easier to navigate, access, and control your music throughout your home. This new app comes side by side with voice control through Alexa devices, more about that here.

Check out our blog for the Remastered Sonos App. Full details on the new apps can be found here on their respective product guide pages. Let’s take a look at the new app:



Introducing Navigation with Tabs:


The Sonos app now has five tabs visible at the bottom when not in the full playing screen. The tabs are My Sonos, Browse, Rooms, Search, and More. See here:



Now your most used options are available with just one click, and Now Playing is always just one tap away.

My Sonos
We’ve consolidated all your personally curated Sonos Playlists, music service playlists, and Sonos Favorites into one, easy to use page on the Sonos app. You can edit fields to move around the order, or delete them entirely. You can now have up to 40 favorites total, up from 32.

Browse
Browsing your music is even easier as it no longer hides your other options. You can browse and move to different rooms all while keeping your place in the browsing menu. There’s also a dock on the bottom of the app that gives you easy access to the navigation tabs. You can swipe it up to reveal it at any time, then back down. We’ve separated browsing your music and the menu for Settings, so it’s even easier to find what you’re looking for.

Rooms
The menu starts highlighted on the active room, featured right on the app so that it’s even easier to see what’s playing in each room. There’s now an icon on that screen to show you where the music is coming from too. That includes if it was started by Alexa. The active room has a Group button to have it add others to the party.

Search
It hasn’t changed, just moved to an easy to find spot.

More...
All the settings and options are in here. You can add services, make alarms, get some help, and access all your settings. We think this will make it a lot easier to find what you’re looking for. And speaking of settings…


Explicit Language Filtering


Within Settings > Parental Controls, you can set a system-wide setting to filter songs with explicit content. Right now, this is working for Apple Music, and we’re hoping to add it for more services soon. Once the setting is on, Apple Music songs with the explicit tag will no longer play on your system.

Long Press to Group


Making it even easier to play music. With 8.0, you can press and hold the Play/Pause button (or mute on older players) to have your player join the most recently active player as a group. First, you have to start playing music on a player, (it can be from an alarm or any other source), and then just hold the button for a few seconds on another player. That second player will join the first one’s group and start playing the same music in sync.

There's another function of the long press, and that's being able to move recently stopped music to another room. First, stop playing music in any of your rooms. Then, press and hold the play/pause on another player for a few seconds. (Make sure that you don't start playing music anywhere else.) The queue or source will move to the unit you held the button for and start playing. The players won't group together and any existing queue will get whiped out in place of the new one.

iOS 11 and Android O Support


Lastly, version 8.0 has support for the latest operating systems from Android and iOS. This includes iOS 11 support for Trueplay on Sonos. Trueplay isn’t available on Android at this time.
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527 replies

Lyricist II
November 17, 2017
Don't ever think your product is bigger than your customer. Products can be sold and replaced in a flash and you have a good percentage of and reputation in the market at the moment. Sound quality is of course important but there are a lot of good products around and many more to come in this market place. Some people just want some music around the house and some want top quality. You didn't consult, you got this very wrong and you need to fix it quickly. It's very clear that the "whiteness" is a big problem and i cannot believe it would be difficult to change and to be honest that you haven't already sorted it. That would stop 80% of the complaints.

I am sure we will eventually find our way around the app but it is not intuitive and version 7 was. You didn't consult and you need to show you care. Show some humility and respond clearly to your customers to let them know you get it and you are working on it.
jgatie
November 17, 2017
Sigh.
Contributor I
November 17, 2017
Users who have personal libraries have been trashed and left behind with this upgrade. I can no longer browse my library; I loose connection to the SONOS network; I randomly loose speaker and room connections. I am totally frustrated and angry.
jgatie
November 17, 2017
Users who have personal libraries have been trashed and left behind with this upgrade. I can no longer browse my library; I loose connection to the SONOS network; I randomly loose speaker and room connections. I am totally frustrated and angry.

Connection problems which appear suddenly are often caused by network problems, not Sonos problems. The typical cause is duplicate IP addresses. These often show up after an update or power outage because a reboot requires the device to request a new IP, and the router, having lost track of current IP assignments, issues a new IP that is in use by another device. To cure this, do the following:

Reboot/power cycle your devices in the following order:

Modem
Router
Switches or hubs
Wired Sonos units
Wireless Sonos units
Computers/printers
Wireless devices - phones/tablets etc.

Allow each device to come back up before proceeding to the next. Note that you can permanently prevent duplicate IP addresses by assigning an IP to each device's MAC address in the router setup. See your router manual for details.
chicks
November 17, 2017
Users who have personal libraries have been trashed and left behind with this upgrade. I can no longer browse my library; I loose connection to the SONOS network; I randomly loose speaker and room connections. I am totally frustrated and angry.

Connection problems which appear suddenly are often caused by network problems, not Sonos problems. The typical cause is duplicate IP addresses. These often show up after an update or power outage because a reboot requires the device to request a new IP, and the router, having lost track of current IP assignments, issues a new IP that is in use by another device. To cure this, do the following:

Reboot/power cycle your devices in the following order:

Modem
Router
Switches or hubs
Wired Sonos units
Wireless Sonos units
Computers/printers
Wireless devices - phones/tablets etc.

Allow each device to come back up before proceeding to the next. Note that you can permanently prevent duplicate IP addresses by assigning an IP to each device's MAC address in the router setup. See your router manual for details.


Is there a list of “good” routers somewhere that don’t have this obnoxious issue? I’ve never had it happen with my relatively inexpensive Linksys router.
Lyricist II
November 17, 2017
Sigh.

You may sigh but i am a big fan and have invested heavily. Some users are die hard and some are not. Sonos needs to protect their client base and sort it out.
chicks
November 17, 2017

I am sure we will eventually find our way around the app but it is not intuitive and version 7 was. You didn't consult and you need to show you care. Show some humility and respond clearly to your customers to let them know you get it and you are working on it.


I don’t use streaming provider’s apps much anymore, preferring the Sonos app, but am trying out the 90-day free Tidal trial due to its new Sonos Direct Control capability. Its UI is almost exactly the same as Sonos. Navigation is nearly identical. Only real difference is the white on black scheme. Sonos is clearly trying to make the UI as similar as possible to vendor apps, to avoid confusion. Simply a matter of adjusting to it, which some of us are obviously better at than others, lol. 😛
Contributor I
November 17, 2017
When deleting tracks from a playlist, can you remove the confirmation prompt please? I've already gone into edit mode and swiped to delete, so I don't need an extra prompt. It slows down the process. It's not the end of the world if you delete an entry from a playlist (not like you're deleting a file), so I think the confirmation is overkill.
Enthusiast I
November 17, 2017
Pay no attention to him/her (jgatie). Not a nice person. Thinks because it works fine for them that everyone should be fine also. Adds nothing to the conversation. Typical anti-social Internet behavior.

Honestly, I don't think Sonos cares about its current user base. If they did there would have been an apology and a quick revert to the old app while they fixed it. They clearly don't care about the bright white or they would have fixed it (and it's laughable that Ryan mentioned they may add a dark mode feature; as if it wasn't there before). The just want new users. Young users. New revenue. Bottom line.

They've lost out on money from me this year in equipment that I would purchased and also I no longer recommend them to to others due to, what I see, as terrible support, not understanding that they screwed up and not apologizing. This thread is now sixteen pages long. Most reviews on Google Play are now one star. So, what else is there to make of this except that they just don't care. They could have fixed the color scheme on day two of this app, but chose not to (and it was mentioned A LOT during the beta).

I really don't care if Sonos bans me from this forum. I am tired of them right now. I'm in customer service and I would never treat my customers like this. Too many companies updating apps every other day for no reason except to justify developer costs I guess.

Steve

Sigh.

You may sigh but i am a big fan and have invested heavily. Some users are die hard and some are not. Sonos needs to protect their client base and sort it out.
Lyricist II
November 17, 2017

I am sure we will eventually find our way around the app but it is not intuitive and version 7 was. You didn't consult and you need to show you care. Show some humility and respond clearly to your customers to let them know you get it and you are working on it.


I don’t use streaming provider’s apps much anymore, preferring the Sonos app, but am trying out the 90-day free Tidal trial due to its new Sonos Direct Control capability. Its UI is almost exactly the same as Sonos. Navigation is nearly identical. Only real difference is the white on black scheme. Sonos is clearly trying to make the UI as similar as possible to vendor apps, to avoid confusion. Simply a matter of adjusting to it, which some of us are obviously better at than others, lol. :P


Indeed we are. lol 😛