Retired Sonos Staff

News

New Sonos App Update!

Yesterday we released a new update to both iOS and Android.

The update has the following version numbers:

80.02.05 (Android)

80.02.04 (iOS)

Please note that you may need to check for updates in the App Store in order to update during the first few days of the release.

With this update we've added or improved some of the following features you all have been asking about:

Mute button (on iOS)
Play Next & Add to End of Queue
Sleep timers
Improved local library connectivity
Improved Trueplay setup (on iOS)
Added distance settings for surrounds
Ability to update older firmware systems

Check out the full release notes here.

We've still got a road ahead of us and here is what’s coming soon:

Continued improvements to navigation for visually-impaired customers: mid-June
Playback controls including mute and volume numbers: June
Local music library search and playback: mid-June
Improved playback settings including Play Now: July
Create and edit local music library: July
Improved Autoplay settings: July
Improved Sub audio settings with Amp: July
Snooze alarms: TBD

We appreciate your continued patience.

Update 17 June 2024:

Today we release another update for the new Sonos app.

The update has the following version numbers:

80.03.06 - iOS
80.03.03 - Android

This update brings a number of fixes and additions that you've been asking for.

In this update:

Introduced mute button on Android.
Added numerical values to the volume and group-volume sliders.
Updated the volume icon to reflect the volume level on iOS.
Added stereo or mono configuration for Amp/Port output on iOS.
Improved TalkBack screen reader support for volume sliders on Android.
Added support for SonosNet channel selection on iOS.
Expanded support for service reauthorization on Android.

Check out the full release notes here.

Update 1 July 2024:

Today we released another update for the new Sonos app.

The update has the following version numbers:

80.04.04 - iOS
80.04.04 - Android

This update brings a number of fixes and additions that you've been asking for.

Check out the full release notes here.

In this update:

Added multi-product setup for professional installers for iOS
Improved accessibility for configuring alarms with VoiceOver and Talkback
Added autoplay setting for analog devices using line-in for Android
Added support for SonosNet channel selection for Android
Added timezone settings for iOS
Added the option to forget a system in order to connect to or create a new system for iOS
Improved notification for player firmware updates on Android

Update 18 July 2024:

Today we released another update for the new Sonos app.

The update has the following version numbers:

80.05.01 (Android)

80.05.01 (iOS)

Please note that you may need to check for updates in the App Store in order to update during the first few days of the release.

With this update we've added or improved some of the following features you all have been asking about:

Added setup, configuration, and search for local Music Library
Improved account settings for Sonos Pro subscribers
Improved line-in autoplay and compression settings
Improved accessibility in Settings
Improved notification for player firmware updates
Updated the volume icon to reflect the volume level
Amp/Port can be configured for Stereo or Mono output in Android
Improved Sub audio settings with Amp

Check out the full release notes here.

We've still got a road ahead of us and here is what’s coming soon:

Playlist editing
Downgrade from S2 to S1
Persistence of offline devices
Additional configuration settings

A few notes about Local Music Library Functionality.

Fixes for all of the following issues will be addressed in future updates.

We appreciate your patience!

After adding/removing a share, there can be a delay during reindexing where it’s not clear that Music Library indexing is happening, and some leftover elements of a removed share can still show up during reindexing. Be patient - it is in fact, still indexing.
Music Library Search is not accessible in the controller without access to the Internet.
Local Music Library will not work for alarms.

Additional things to consider specifically on Android:

The “More” menu, Play Now and Play Next options may fail with "something went wrong" for local library content. Local Music Library albums are also currently unable to be favorited.
- When a new library share is added, it doesn't appear in the music library settings page. The share does appear if you dive into Music Library > Folders. It may appear if the share disappears after closing/reopening the app, but the share is successfully added.

Things to consider specifically on iOS:

No album art of Albums in Sonos Favorites

Update 6 August 2024:

Today we released another update for the new Sonos app.

The update has the following version numbers:

80.06.04 (Android)

80.06.03 (iOS)

Please note that you may need to check for updates in the App Store in order to update during the first few days of the release.

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With this update we've added or improved some of the following features you all have been asking about:

In this update:

Introduced TV Audio swap for Sonos Ace from Arc, Beam, Beam 2, and Ray on Android
Added TV Audio swap for Sonos Ace from Beam, Beam 2, and Ray on iOS
Added S2 to S1 downgrade tool
Improved smoothness and reduced latency for Group Volume controls on iOS
Added mute buttons for individual products in Group Volume controls
Added Group Volume controls from the Now Playing screen on iOS
Added the ability to clear the queue on iOS
Improved performance for large queues on iOS
Added the ability to “forget system” on Android
Improved reliability for speech enhancement and night mode settings on iOS
Improved reliability when starting playback from a playlist on Android

Check out the full release notes here.

Update 27 August 2024:

Today we release another update for the new Sonos app.

The update has the following version numbers:

80.07.03 - iOS
80.07.05 - Android

This update brings a number of fixes and additions that you've been asking for.

In this update:

Accessibility improvements in Settings
Improved smoothness and reliability for product setup
Added the ability to clear the queue on Android
Added Night Sound toggle in Room Settings for sound bars

Check out the full release notes here.

Update 19 September 2024:

Today we release another update for the new Sonos app.

This update will be rolled out for iOS and Android separately.

Here is a quick look at what is going to be available for both iOS and Android updates:

iOS - (Available starting today)
Version 80.09.05

Improvements to setup flow
Improved performance when browsing content in Home and in Browse
Improved queue management including ability to delete, reorder and scroll
Added ability to set appearance between light mode/dark mode/system default
Continued improvements to the user interface
Added Trueplay support for iOS 18

Note: This iOS update will be deployed in phases over the coming days. Please allow until Tuesday to receive via automatic updates. If you add a player to your system, you’ll be prompted to update during setup. If you’d like to get the update sooner, go to the App Store, locate the Sonos app, and tap the Update button.

Android - (Scheduled for September 24)

Improvements to setup flow
Added ability to set appearance between light mode/dark mode/system default
Added setting to change the Alexa wake word language

Check out the full release notes here.

Update 24 September 2024:

Last week we released a new version of the Sonos app for iOS.

As announced, today we are releasing a new version for Android as well.

iOS - (Released on September 19)
Version 80.09.05

Improvements to setup flow
Improved performance when browsing content in Home and in Browse
Improved queue management including ability to delete, reorder and scroll
Added ability to set appearance between light mode/dark mode/system default
Continued improvements to the user interface
Added Trueplay support for iOS 18

iOS Service Pack - (Available starting today)
Version 80.09.07

Resolved a bug affecting users with multiple language keyboards configured
Resolved a bug preventing users with VoiceOver enabled from accepting the terms and conditions during setup

Android - (Available starting today)

Version 80.09.04

Improvements to setup flow
Added ability to set appearance between light mode/dark mode/system default
Added setting to change the Alexa wake word language

Check out the full release notes here.

Update 15 October 2024:

Today we release another update for the new Sonos app.

This update will be rolled out for Android only.

Android - (Available starting today)
Version 80.10.06

Improved queue management including ability to delete and reorder on Android
Music library indexing and reliability improvements*
Improved TalkBack functionality in Settings on Android
The ability to schedule System Updates on Android

* Requires latest player update - 81.1-58074 (or higher)

Here is what’s coming soon:

Update planned for late October

Improving system setup and reliability of adding new products
Improved volume control & responsiveness (iOS)
Music library performance improvements (iOS)
Improving overall system stability and error handling
Support for Arc Ultra and Sub 4

Update planned for mid-November

Playlist editing
Support for Android users with multiple homes
User Interface improvements (based on your feedback)
Improved music playback error handling

Update planned for mid-December

Improved volume control & responsiveness (Android)

Check out the full release notes here.

Update 28 October 2024:

Today we released another update for the new Sonos app.

The update has the following version numbers:

80.11.38 - iOS
80.11.32 - Android

In this update:

Support for the all-new Arc Ultra soundbar and Sub 4
Music library improvements*
Improvements to product setup
Improved performance when browsing content in Home and in Browse on Android
Improvements to multi-system support on iOS
Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
The ability to schedule System Updates on iOS
Continued Voiceover improvements on iOS

* Requires player update - 81.1-58074 (or higher

Sonos App

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Show previous replies

kevinboardley

Enthusiast I

Now (7/19/24) it doesn’t work at all. Come on, Sonos, talk to us! What is going on & when?

Since the ‘update’ a few days ago my app is even less responsive that it had been before. Having to resort to using the buttons on the speakers to switch off when needed as the control doesn’t even register any speakers. I suspect that a certain lack of responsivness will be a inherent ‘feature’ of the cloud based system that will never be resolved. Promises, promises, promises that even when delivered never quite hit the mark. Controlling my bluetooth speaker is more relaible and therefor emore ‘enjoyable’ as an experience.

kevinboardley

Enthusiast I

Now (7/19/24) it doesn’t work at all. Come on, Sonos, talk to us! What is going on & when?

Maybe it’s something local to you causing your App not to work?... It’s perhaps a little slow in some areas, but the App should now be working… it’s definitely working okay here.

Edit: If you can’t get the Sonos App to work maybe give Sonos Support a call. Here is the link to contact them:

https://support.sonos.com/s/contact

Well aren’t you the lucky one. Seems that this is not the case for many prople on the forums. No local library I see.

Ulmo

Lyricist III

I’ve uninstalled & reinstalled on my S22 twice… “Something went wrong with Sonos Sonos closed because this app has a bug. Try updating this app after its developer provides a a fix for this error.” Message comes after it crashes. I live in Washington, DC. Also, I have wasted a lot of time with your support since the update. Not looking forward to another round because I have a life.

Ken_Griffiths

Well aren’t you the lucky one. Seems that this is not the case for many prople on the forums. No local library I see.

Yes, I have a local SMBv3 NAS. That’s always worked in the new App. There’s Artwork missing on Android controllers, but it’s not too bad on iOS controllers.. as per below. I guess it would be nicer to view onscreen if the Artwork could be made available at some later point, though maybe not considered a priority at the moment, perhaps?

25,697 tracks.. 👍

Bumper

FYI It’s a bug in the new POS app. A work around for some people is to not use local library music, only streaming.

Ken_Griffiths

Well aren’t you the lucky one. Seems that this is not the case for many prople on the forums. No local library I see.

There are certainly others in the community here with the new App working and some of our family and friends are using it too. The only complaint I’ve seen from some, is that it seems slower than the S2 App in some areas, but it’s working to play music etc. If you are having trouble to get it working, I would pick up the phone and give Sonos a call and just see if they can perhaps assist you to get it working with your system. Again here’s the link to maybe do that:

https://support.sonos.com/s/contact

Ulmo

Lyricist III

Unacceptable.

chambolle

Enthusiast II

I’ve got it ‘working,’ more or less. Each time I open the app on my tablet, I do so with trepidation. Odd things happen… it may freeze when I try to search for music in linked streaming services. It may tell me ‘no music’ moments after I’ve seen a queue ready to go.

Of course there are still functions that have just gone missing that I’m resigned to living without, like the ability to add and subtract tracks from a Sonos playlist and resave the edited list. The ‘recent searches’ list is the same as it was a month ago, reflecting no ‘recent’ searches at all. ‘Recently played’ still says ‘cannot load’ or ‘will display when you’ve played content.’

And of course if I did not have Phonos+ in play, my Sonos playlists would remain beyond reach out there in the ozone.

All told, it remains a massive collection of quirks, bugs and fails, saved only by a 99 cent 3rd party patch and my resolve to take what little I can get.

I keep waiting for a sign from Sonos that there’s a fully developed, operational app I can download. Until then, I’m not going to waste time and money buying new network hardware, spending hours on the line with support doing ‘troubleshooting,’ and so on. I understand others may find that useful, even gratifying… in my view it should be completely unnecessary if the product simply worked as advertised.

There seem to be more recent updates I have not implemented… but based on what I see in the Community, those have not addressed my concerns, might make matters worse and are ‘a must to avoid.’

Hopefully the day will come when Sonos can honestly announce that the development process is finished; the controller app for iOS is no longer a work in progress; and we’ll know what features Sonos intends to provide and what it intends to eliminate - or offer only for a fee.

In the meantime, unless I’m missing something there has been very little communication coming from Sonos management, leaving all of us to wonder where this is headed and when it will get there.

Which, as Ulmo says, is ‘unacceptable.’

Sernemio

Lyricist III

Sonos App Re-design being informed by feedback. How to do that?

I have a large local library stored on my computer. The 22 July app version finally allows adding that music via a shared folder added as a NAS. But that causes whole new headaches:

Sonos has the presumed 65k track limit; my music folder exceeds that. And when I initially purchased Sonos several years ago, I’d had to create a whole new system of organization and sub-folders so that I could add to Sonos the music I most wanted to listen to. Not to mention the many months spent changing metadata and file/folder names to get anywhere near the 65k theoretical limit.
It is impractical both for the integrity of my music library, as well as other applications I use, to not only further subdivide up my library but now to split whole portions of it from the main Music folder.
Maybe there’s a solution already available or a solution forthcoming in a subsequent release of the app. But how would one know. The information and communication has been scant and inaccurate at times. Further, customer service seems to have fallen from the celebrated Sonos of yesteryear. Even when I messaged with a question I had about a product I was contemplating purchasing (Port), I received an automated email beginning “Due to the unforeseen circumstances, responses may be slightly delayed.” That was 5 weeks ago.

Mark Damazer

Lyricist I

The whole set-up is going to pot. I now can’t get any connection from any device to the Port and the last update , which changed the I phone interface, has led to chronic unreliability . And then you are told you will have to wait 70 minutes on the phone.

Show more replies

Yesterday we released a new update to both iOS and Android.

Update 17 June 2024:

Update 18 July 2024:

Update 6 August 2024:

Update 27 August 2024:

Update planned for late October

Update planned for mid-November

Update planned for mid-December

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