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Ryan S
Retired Sonos Staff
May 6, 2020

Meet Arc, Brilliant sound for your TV

Related content:Hardware
  • May 6, 2020
  • 550 replies
  • 51464 views
Meet Arc, Brilliant sound for your TV

Available on June 10th, Sonos Arc is the premium smart soundbar for TV, movies, music, gaming, and more. Arc brings brilliant surround sound in 3D, along with immersive music, elegant design, and voice control built in. Experience shows, films, and games with the precise and immersive sound of Dolby Atmos, and enjoy incredible sound streaming music, podcasts, and audiobooks. 

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Extraordinary sound meets elegant design

Eleven high-performance drivers, including custom elliptical woofers and precisely angled side tweeters, produce vivid detail and impressive bass for home cinema and music streaming. Arc's upward-firing drivers create a multi-dimensional soundstage that moves around you, rendering every whisper and explosion with dramatic clarity, detail, and depth. 

 

With its elongated shape, soft profile, and seamless façade, Arc discreetly mounts to the wall or sits beneath the TV without pulling focus. When mounted, a magnetic sensor detects the orientation and smartly adjusts the EQ to temper bass resonance.

 

Arc’s sound was specially tuned with the help of Oscar-winning sound engineers to emphasize the human voice so you can always follow the story. The advanced processing creates five phased-array channels that masterfully deliver sound to your ears from all directions at the exact right moment. Use enhanced Trueplay tuning technology to optimize the sound for the unique acoustics of your room, even calibrating the height channels for precise localization. 

 

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You can also make a surround sound setup with a pair of our surround capable Sonos speakers, such as a pair of Sonos Ones, or amplify it all with a Sub for an extraordinary surround experience. 

 

Some more details on Sonos Arc:

  • Simple to set-up. Plug Arc into power and then connect it to your TV using the HDMI-ARC cord. Bring your phone up to Arc to automatically pair and securely transfer WiFi credentials using near-field communication (NFC).

  • HDMI eARC. Increased bandwidth supports high-quality audio and has lip-sync compensation built in.

  • Dolby Atmos. Play Atmos and Atmos-encoded audio to play from your collection and favorite services through your TV’s HDMI ARC or eARC connection.

  • Ambient light sensor. Arc detects how bright the room is and automatically adjusts the brightness of the LEDs to be visible but not distracting.

  • Automatic remote sync. Arc connects to your TV's HDMI eARC port with a single cable and automatically syncs with your remote.

  • Control your way. Control Sonos Arc with your voice, the Sonos app, your existing TV remote, your favorite music service’s app, or AirPlay 2. Capacitive touch controls for play, pause, skip tracks, adjust the volume, and group rooms just by tapping or swiping the top of the soundbar. LED indicates status, mute status and voice feedback.

  • Smart voice recognition. A four far-field microphone array used for advanced beamforming and multichannel echo cancellation makes sure you’re heard, even when the music is blasting, even when playing in immersive surround sound. For privacy, turn the microphone off with a tap. The LED light is hardwired and will always indicate if the microphones are enabled or if your voice assistant of choice isn't listening.

  • Optimized for your listening. From within the Sonos App, tap Speech Enhancement so you never miss a word, or Night Sound to amplify quiet noises and reduce loud ones so you can enjoy late night TV without waking the entire house.

  • Tune with Trueplay. Trueplay puts the speaker-tuning capability of the pros in the palm of your hands, adapting and optimising the sound of the speaker to the unique acoustics of the room. iOS device required.

  • Low profile and compact size. The dimensions are 3.4 x 45 x 4.5 inches (87 x 1141.7 x 115.7 mm) H x W x D and Arc weighs 13.78 lbs (6.25 kg).

Pre-order today on Sonos.com in stunning black with matte finish or white with matte finish for $799 US (€899 EUR, €799).

We’ve announced details for the Sonos Five and new Sonos Sub. You can also check out our blog for some great stories.

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    550 replies

    Lyricist II
    June 11, 2020

    My Arc arrived yesterday and I can confirm that my 2016 LG B6 does not decode DD+ Atmos through it’s Arc port.  Needless to say I was kind of expecting it, but in the back of my mind I was hoping it still would. LG really screwed its 2016 customers over.  Here’s to hoping that an affordable eARC encoder comes out in the near future.  On a good note, the ARC sounds way better than my Playbar that I replaced. 

    Contributor I
    June 11, 2020

    Hello, this is a quote from another topic (i created a sonos arc vs samsung one connect topic here : https://en.community.sonos.com/home-theater-228993/sonos-arc-and-samsung-qled-2019-with-one-connect-q950r-q90r-6841917?postid=16438487#post16438487),

    perhaps it would help you with netflix, 

    But it is the contrary for the external sources that is said here! 

     

    “Yep so the Netflix app passes Atmos via DD+, but for me to get it work I had to go to another app, change the settings to DD+ then go back to Netflix and then Atmos showed up in the descriptions, for whatever reason changing the tv settings whilst on Netflix didn’t work, don’t ask me ask Samsung?! Gave same advice to another poster and it worked for them (smart drive also Q900). Disney+ and amazon prime should work through DD+ but apparently it is a Samsung issue and Atmos doesn’t appear to be working with them full stop regardless of the soundbar. As for Apple TV and other streaming devices it seems Samsung is unable to change the Dolby mat codec to something it can work with so no Atmos there either. Samsung have really dropped the ball compared to LG here, I’m tempted to see what I can sell mine for to pick up LG.” 

    Lyricist III
    June 11, 2020

    Hello again,  

    Regarding the question: How do I know is Dolby Atmos via DD+, well thats easy: Altough its true that in the main screen it shows you that is Dolby Atmos only, if you go to the “about my system” area, it will show you that is Atmos DD+

    I was kind of expecting it as well, since all the streaming companies use Atmos DD+ because its an easier compresed method to send Atmos trough internet. At the moment the Full Dolby Atmos or whatever is called is mainly for Bluray and so on. 

     

    One exception to this, is Tidal and their Atmos song options in their more expensive subscription, Ive got a trial version to test this. Tidal says in their webpage that is the full uncompressed format and that you require eARC or (if you dont have it)nto plug it directly to the speaker. TheIr Tidal app for apple tv is compatible with this atmos option they offer, so I tested this and i can confirm that is not working ( my tv has no eARC). I guess in a future the Tidal app that we install in the Sonos services will be updated to be compatible with the Sonos Arc anyway ( its not at the moment, i tested this as well).

     

    Few days ago I purchased and then cancel my purchase because of my doubts with the option to have the atmos, since i already have the playbar and i was happy with it. But then on CNET reviews they mentioned that as soon as your TV is able to decode Atmos by itself ( you know this if your smart tv section has their netflix, disney plus and so on with dolby atmos option) and be from 2017 onwards then it would probably work. So i decided to take the risk, glad i did.  

     

    I was afraid because somebody in this forum said that with the Apple tv it will not work since the apple tv specifies that it always send the maximum format available…...but then i thought that for netflix, disney, and so on their “maximum” format is DD+ anyway. Maybe in a future when the 1GB internet speed is the normal for everyone they will switch to the full HD. Hope by then to have a new TV with eARC, In the meantime Im fine. I never got a bluray anyway.

     

    Once again, i have a 65” LG B7 from 2017. That is basically the cheaper OLED version from 2017, so i do belive C7, B8,C8 and so on should work perfectly. ( with dolby DD+ only).

     

    Regarding the post with about switching apps in the Samsung QLED in order to make it work thats a bummer, i havent tested on the apps from the smart tv, but I do believe it should work. Actually i was expecting to use those apps in case the Apple TV wouldnt work, glad it did because i prefer it hundred times more. 

    LG was one of the first ones to support Atmos and Vision since early stages, so probably thats why its been an easier thing for me. 

     

    Hope this helps. If any question just let me know. 

     

     

     

     

     

     

     

    Lyricist III
    June 11, 2020

    My Arc arrived yesterday and I can confirm that my 2016 LG B6 does not decode DD+ Atmos through it’s Arc port.  Needless to say I was kind of expecting it, but in the back of my mind I was hoping it still would. LG really screwed its 2016 customers over.  Here’s to hoping that an affordable eARC encoder comes out in the near future.  On a good note, the ARC sounds way better than my Playbar that I replaced. 

    My shipping order just changed to “Out for Delivery” which surprised me, because I thought it would be delivered on Friday. Keeping my fingers crossed that the ARC will work correctly on my Sony OLED with eARC. I’m hearing rumors that Sony will update the HDMI software later on.

    Lyricist III
    June 12, 2020

    I received my Sonos ARC today, and didn’t realize how heavy the ARC was going to be (I got used to the lightness of The Beam), but it sounds as amazing as every reviewer had said it would be. It took me all day to connect it properly with my Subwoofer and 2 SL’s through trial and error. Yup, I was having major connection problems.

    Anyway, interesting observation was my  Amazon TV cube showing “Dolby Digital Plus 5.1 ” in the Sonos app when viewing through “about my system”, but not on the Apple 4K TV. And, I didn’t have problems getting Dolby Atmos, mainly because I have the eARC connection on my Sony OLED. The Sonos ARC sounds brilliant once you get it connected. 

    Contributor II
    June 12, 2020

    My order (placed on 7th June) has gone from 'pending' to 'backorder', and I had a very vague email last night about 'problems with fulfillment'.

    Does anyone else have any idea on time frame, I would have bought from the UK reseller rather than Sonos direct if I'd known? Simply Sonos were doing the trade up deal as well, and have stock! Pretty poor from Sonos. 

    Lyricist III
    June 12, 2020

    My order (placed on 7th June) has gone from 'pending' to 'backorder', and I had a very vague email last night about 'problems with fulfillment'.

    Does anyone else have any idea on time frame, I would have bought from the UK reseller rather than Sonos direct if I'd known? Simply Sonos were doing the trade up deal as well, and have stock! Pretty poor from Sonos. 

    My order was placed June 1st and I’ve never seen it at the pending stage, had no communication from Sonos at all despite sending two emails, their Twitter team just sends out a copy/paste answer to any query regarding pre order delays. 

    Its an absolute disgrace at this point. 
     

    Someone on Reddit spoke to Sonos yesterday and was apparently told this:

     

     FYI: UK Sonos Arc orders (potentially affects other countries as well)I pre-ordered an Arc on the 15th of May, still haven’t had any follow up from earlier week to where my order is yet and it still says temporarily out of stock on the tracking page. So I called just now to ask where it is as i was told it would have shipped yesterday/today. The guy i spoke with on the phone said that as of 15 minutes ago (14:56 local time), they got an update saying that a batch of Sonos Arc have been delayed going to their warehouse. Meaning that they wont receive it till Monday. So those orders will potentially start shipping from next week.When I asked if their shipment on Monday will cover all the affected ARC orders, he said that he is not sure (wasn’t in the update that he got) if it will cover all the affected orders, but assumes that it will. I pressed about their plan of action if they aren’t able to fulfil their delayed pre-orders and he said that he wasn’t able to give a firm answer but most likely it would mean that those orders (including mine) won’t be fulfilled till the July batch arrives.

     

     

    Avid Contributor I
    June 12, 2020

    I wanted any opinion on how I’d introduce an Arc into my living room. My wife is somewhat forgiving of my need for technology, but I need to tread carefully when I want change. I was able to introduce a playbase, as it wasn't too obvious. It sits on a small table that needs to be across the corner of the room, so wall mounting isn't an option. The TV is a 49” Sony and I'm not going to win any discussion about needing a larger screen. My problem how do I  place/mount an Arc below the screen if I replace the playbase. Practically, how can that be done - and will it just ‘look wrong’ ?

     

    Appreciate any advice.

     

    Trending Lyricist III
    June 12, 2020

    Hello again,  

    Regarding the question: How do I know is Dolby Atmos via DD+, well thats easy: Altough its true that in the main screen it shows you that is Dolby Atmos only, if you go to the “about my system” area, it will show you that is Atmos DD+

    I was kind of expecting it as well, since all the streaming companies use Atmos DD+ because its an easier compresed method to send Atmos trough internet. At the moment the Full Dolby Atmos or whatever is called is mainly for Bluray and so on. 

     

    One exception to this, is Tidal and their Atmos song options in their more expensive subscription, Ive got a trial version to test this. Tidal says in their webpage that is the full uncompressed format and that you require eARC or (if you dont have it)nto plug it directly to the speaker. TheIr Tidal app for apple tv is compatible with this atmos option they offer, so I tested this and i can confirm that is not working ( my tv has no eARC). I guess in a future the Tidal app that we install in the Sonos services will be updated to be compatible with the Sonos Arc anyway ( its not at the moment, i tested this as well).

     

    Few days ago I purchased and then cancel my purchase because of my doubts with the option to have the atmos, since i already have the playbar and i was happy with it. But then on CNET reviews they mentioned that as soon as your TV is able to decode Atmos by itself ( you know this if your smart tv section has their netflix, disney plus and so on with dolby atmos option) and be from 2017 onwards then it would probably work. So i decided to take the risk, glad i did.  

     

    I was afraid because somebody in this forum said that with the Apple tv it will not work since the apple tv specifies that it always send the maximum format available…...but then i thought that for netflix, disney, and so on their “maximum” format is DD+ anyway. Maybe in a future when the 1GB internet speed is the normal for everyone they will switch to the full HD. Hope by then to have a new TV with eARC, In the meantime Im fine. I never got a bluray anyway.

     

    Once again, i have a 65” LG B7 from 2017. That is basically the cheaper OLED version from 2017, so i do belive C7, B8,C8 and so on should work perfectly. ( with dolby DD+ only).

     

    Regarding the post with about switching apps in the Samsung QLED in order to make it work thats a bummer, i havent tested on the apps from the smart tv, but I do believe it should work. Actually i was expecting to use those apps in case the Apple TV wouldnt work, glad it did because i prefer it hundred times more. 

    LG was one of the first ones to support Atmos and Vision since early stages, so probably thats why its been an easier thing for me. 

     

    Hope this helps. If any question just let me know. 

     

    Hi 

    your info is very helpful. I have an LG 55B7V which as you say works well with the ARC.

    i wonder if you have tried a UHD Blu Ray ?  I have an OPPO 203, when playing through the TV to the ARC it shows as Dolby Atmos on the main screen (didn’t check the other) but I am not sure if it was true D A so I plugged the audio only hdmi from the OPPO directly into the ARC and I only got Dolby Digital and it was much weaker than through the TV.

    I kind of hoped I would be able to get True HD 7.1 if I went direct.

    But it is a wonderful bit of kit and I am supremely happy my TV is passing Atmos to the ARC as I love the picture and didn’t want to change it yet.

    My advice to anyone wavering - if you like Sonos products you will love the ARC !

     

     

     

     

     

     

    Trending Lyricist III
    June 12, 2020

    I wanted any opinion on how I’d introduce an Arc into my living room. My wife is somewhat forgiving of my need for technology, but I need to tread carefully when I want change. I was able to introduce a playbase, as it wasn't too obvious. It sits on a small table that needs to be across the corner of the room, so wall mounting isn't an option. The TV is a 49” Sony and I'm not going to win any discussion about needing a larger screen. My problem how do I  place/mount an Arc below the screen if I replace the playbase. Practically, how can that be done - and will it just ‘look wrong’ ?

     

    Appreciate any advice.

     


    You will need a bigger stand without doubt ! I have a 55”LG and the stand is slightly bigger then the TV but the ARC is about 3” over at each side. try the old we can keep the TV but get a better stand trick.

    however it is big so you would need a bigger stand so it doesn’t swamp your TV.

    It’s a stunning piece of kit