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Contributor I
June 5, 2020
Answered

Sonos ARC and SAMSUNG QLED 2019 with one connect (q950r, q90r)

  • June 5, 2020
  • 17 replies
  • 6264 views

Hello, 

I plan to acquire the sonos arc and own a Samsung q950r 2019 TV.

 

This TV isn’t eARC (perhaps in the future), but is “atmos compatible”, with 2.1 hdmi ports.

This is not quite clear what will happen (atmos or not atmos?) :

  • if I have a atmos source (4K BD, apple tv, PS5) plugged on one hdmi port and sonos ARC on ARC hdmi
  • if i stream from one of the TV apps (netflix, disney+….) (but there i guess it will be loss atmos = DD+?)

Your answer for the passthrough atmos is very important and will lead to a sad or not decision of buying this bar.

  

Thank you very much for you answer,

 

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    Best answer by 106rallye

    You’ve had two answers from a user on this user forum. You are asking a lot: even if Sonos would answer you I, the passthrough is a Samsung function not a Sonos one. The question what different devices deliver as output to your TV can only be answered by their manufacturers. I’ve read elsewhere that recent Samsung TV’s do not pass through TrueHD, but do pass through DD+, that can use compressed Atmos. As @melvimbe says their are no discs in DD+ that we know off.

    17 replies

    Rom7475Author
    Contributor I
    June 11, 2020

    Unless your TV has eARC it will not be able to pass anything higher than DD+ to the Arc, although it sounds from a previous post that it won’t even pass DD+ via the build in apps which is a. It strange for a relatively new high end TV. Maybe Samsung just need to update the build in apps. 

    this is very confusing, i thought dd+ could carry atmos...

    Avid Contributor I
    June 11, 2020

    Yep so the Netflix app passes Atmos via DD+, but for me to get it work I had to go to another app, change the settings to DD+ then go back to Netflix and then Atmos showed up in the descriptions, for whatever reason changing the tv settings whilst on Netflix didn’t work, don’t ask me ask Samsung?! Gave same advice to another poster and it worked for them (smart drive also Q900). Disney+ and amazon prime should work through DD+ but apparently it is a Samsung issue and Atmos doesn’t appear to be working with them full stop regardless of the soundbar. As for Apple TV and other streaming devices it seems Samsung is unable to change the Dolby mat codec to something it can work with so no Atmos there either. Samsung have really dropped the ball compared to LG here, I’m tempted to see what I can sell mine for to pick up LG. 

    Rom7475Author
    Contributor I
    June 11, 2020

    Yep so the Netflix app passes Atmos via DD+, but for me to get it work I had to go to another app, change the settings to DD+ then go back to Netflix and then Atmos showed up in the descriptions, for whatever reason charging the tv settings whilst on Netflix didn’t work, don’t ask me ask Samsung?! Have same advice to another poster and it work for them (smart drive also Q900). Disney+ and amazon prime should work through DD+ but apparently it is a Samsung issue and Atmos doesn’t appear to be working with them full stop regardless of the soundbar. As for Apple TV and other streaming devices it seems Samsung is unable to change the Dolby mat codec to something it can work with so no Atmos there either. Samsung have really dropped the ball compared to LG here, I’m tempted to see what I can sell mine for to pick up LG. 

    Thank you so much, this is very helpful.

    I agree with you, was a samsung happy customer, but next tv will be panasonic or LG.

    About the arc, finally too bad there’s no hdmi in, I’ll wait & see what comes from other brands or perhaps a future ARC V2...

    justin10finity
    Lyricist III
    July 1, 2020

    New Arcana device from HDFury solves the problem. https://hdfury.com/product/4k-arcana-18gbps/

    Device separates out full audio up to Dolby Atmos over Dolby TrueHD from any external HDMI source and sends it to the Sonos Arc and passthrough full 4k video up to 18gbps!  They are accepting pre orders now.

    Avid Contributor I
    July 1, 2020

    New Arcana device from HDFury solves the problem. https://hdfury.com/product/4k-arcana-18gbps/

    Device separates out full audio up to Dolby Atmos over Dolby TrueHD from any external HDMI source and sends it to the Sonos Arc and passthrough full 4k video up to 18gbps!  They are accepting pre orders now.

    I look forward to seeing how this works especially if the earc update never arrives for my tv or they do a poor job of it, both fairly likely with Samsung 

    Trending Lyricist I
    July 2, 2020

    New Arcana device from HDFury solves the problem. https://hdfury.com/product/4k-arcana-18gbps/

    Device separates out full audio up to Dolby Atmos over Dolby TrueHD from any external HDMI source and sends it to the Sonos Arc and passthrough full 4k video up to 18gbps!  They are accepting pre orders now.

    I look forward to seeing how this works especially if the earc update never arrives for my tv or they do a poor job of it, both fairly likely with Samsung 

    Another benefit of Arcana is that it will pass Dolby Vision (DV) to your Samsung tv As Samsung backs HDR10 and not DV

    Avid Contributor I
    July 2, 2020

    If the tv can only process hdr10 what would the benefit be of the arcana sending it DV?