A new software update is now live!

Since the latest update the slow loading time of the app is much worse for us (3 x various Android devices).  We do have A to Z scrolling though so I suppose….."what the right hand gives, the left hand takes".

​@Gegg 

If the update is slower for all your devices, then that points to an issue with your network, not the app, otherwise everyone with an Android device would be complaining about it on here. At least one of your devices would be working at normal speed if your network was fine.

Just reporting back.

I finally got a chance to download the new App version 80.23.9. It is a definite improvement regarding load time when background activity has been stopped on iOS 18.5. It goes without saying that the load time is fast when just waking up the App.

Something I observed is that downloading the new version required a few more seconds than previous versions. That suggests to me that the package is bigger given improvements (whatever they are outside of load speed).

I’ve had nothing but instability since auto-update completed yesterday. Speakers come and go; some not recognized at all; data in app loads incredibly slowly and results vary a lot. Typically - after about 4 mins load time - the app shows only 3 of 7 zones. I’ve done factory reset on missing zones, multiple router & Sonos controller reboots. Super frustrating. Does any one know how to address this? Or has Sonos posted anything re bug fix ETA?

I suspect you’re experiencing a duplicate IP address issue, which will rarely be remedied by either factory resets (not recommended unless suggested by a Sonos rep) or a controller reboot, as the issue is with your router, and not really the Sonos system per se. 

What I’d try is a network refresh. Unplug all your Sonos devices from power, then reboot your router. Wait a couple of minutes for the router to come back up, then plug back in (or turn on, in the case of portables) your Sonos devices. Wait another two minutes for them to load and connect, then test.

If that doesn’t change things, I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it. Don’t post the resulting diagnostic number here, they get sensitive about GDPR.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Thank you for the suggestion. I should have mentioned that I did a network refresh, but the issues persisted after that. When I can carve out more time in my life for Sonos I'll reach out to their support and hope for the best.

I noticed the recently played functionality works well on Android now. Hopefully that will be coming for Apple devices soon. Might leave my old phone in the spare room as a controller. 

The apps do feel snappier now as well.

Snappy iPhone here.

Will we be seeing the ability to save the current queue as a playlist return soon? 

A much missed feature.  

One of the forum mods confirmed this week that this has now been put forward as a feature request. I’d imagine it was a feature request previously but this is at least now a recent confirmation. (Someone voiced that it shouldn’t need to be a feature request as it was there before, and remains available on the desktop app(s), but I can’t speak to that as I didn’t/don’t use queue saving.)