14th July 2026 - New Sonos App & Player Updates Now Available!

That’s true. But it indicates which system you’re currently controlling. Probably not something most sonos users are concerned with. But it certainly could be a smaller font, if displayed at all.

Maybe only be shown if a second system is being detected?

My library seems to have gone missing on android but fine on iOS. Haven’t used android for it for quite a while. Maybe a problem I hadn’t noticed?

Seems odd, since the library data is stored on the speakers, not the controller. It does suggest difficulty with your Android device reaching the router, and ultimately your speakers, though. 

I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it. Don’t post the resulting diagnostic number here.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

All good, the home button is welcomed.

My experience. 

Following the player update last night, the app couldn't find my system many times, it struggled a bit last night, however eventually all was well.

This morning the same with the new app update, check WiFi settings etc.

However again after a number of app restarts no issues so far. 

My network equipment is fine, plus I use decent hardware not cheap rubbish , Sonos never has network issues and is rock solid mostly. 

Maybe it was a glitch, if this happens again, more than once, I will call support. 

But surely if your intention is to mute the volume, you’d just tap the speaker symbol to mute it, and wouldn’t need to tap the volume bar at all?

Part of the ‘update the speakers’ process is reconnecting the Sonos devices to your router following a reboot, to load the new OS properly. It certainly could expose  wifi interference or other issues, no matter what hardware you use for your network. Especially due to how much outside impact there can be on a network, things you have little to no control over. I recall having to change my broadcast channel once, due to neighbors ‘stomping’ on the frequency I had been using for my own network. 

I’ve now got this new update on my Android phone. I can’t find the “pin” option, is this available yet on the Android app?

My android phone had a name path for my library. Changed it to a numerical path and it eventually came back. I didn’t remove the old name path but it did on its own. Not sure what that’s all about. 

Hi thanks for the reply.

I'm pretty lucky where I am,  the noise floor on the bands are really in my favour and congestion is not that bad at all.  Where I used to live in a congested area, I experienced what you mentioned with neighbours routers blaring.

Saying that, I have now reserved an ip address for the soundbar, and the 2.4ghz band channel is switched to 1.

Just a minute ago, as i was writing this typical the app was struggling to connect, i restarted the app again and all good. So something is playing up, I will tinker with the network later, however prior to the update, the system worked flawlessly.