The new Sonos Mobile App & Web App

Tim, Sonos says they will bring back voiceover accessibility on May 21. I don’t know if this means full accessibility or just partial access. 
 

Jonathan Mosen is blogging about the issue at the following link, I’m sure he will continue to post updates https://mosen.org/sonos2024/

I have not updated yet and I will try the fix of installing the app from my Mac without the payload.  I have not been really pleased since the s2 transition, app takes forever to start even on last gen devices, search doesnt work properly, speakers sometimes are not found etc.

Remember when Sonos bricked our devices after the trade in? They apparently are out of touch with customers.

If I could get my hands on multiple Airport express devices I would sell my 10 Sonos devices and start over because this is not getting better.

Wow.  I just read that blog post above from Jonathan Mosen https://mosen.org/sonos2024/ and that’s heartbreaking 😢. 

I hate this update and it’s infinitely worse using my Sonos gear this week compared to last week because of how bad it is.

But it’s nothing compared to reading that blog post on how this is impacting people with vision impairment. Really feeling for you all after reading that blog.

Thank's for your unanimous messages.

It's staggering to observe such a level of stupidity and incompetence on the part of a manufacturer I was particularly fond of.

I feel betrayed and cheated by Sonos, who confiscates me valuable features without notice.

Today all I want to do is put all my Sonos equipment through the steamroller !
 

If one extends your analogy further he can feel like going back home and finds out the his/her spouse doesn't speak their language anymore (except 20-30 basic words), all daily routines are erased and on top of all beside that looks same pretty is the opposite of the gender it was the day before...but is courage to undress faster than ever before this update. It would be funny if it wasn't sad.

SONOS, it is what it is, it happened already and you have to deal with it. This is where I see nothing on the table. I said it once before - this is amateurish - either if management push this update when no specialist ever would sign it as ready either if management believes this is “courage” steps for new fiscal highs. This way it won't end up well for you and me.

When we can expect decent explanation of that failure in the experience we all had with clearly stated way out? Or maybe asking too much from the same management that made it possible all at first place. If this is the case please find the “courage” to state it so your current customer base could deiced adequately based their experience, budget and expectations which way to go. If this is not the case and you just don't know what is expected from you right now - good example could be Linus Tech Tip (LTT) reaction on their drama 8 months ago (you can watch it on YouTube).

It's your move (and this move is not restoring sleep timer in July'24 ;) )

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

Big news:
Someone at Sonos is reading these messages...
even if it's only to eliminate the emergence of solutions unpleasant to the company ;-)

Sonos, I bought your equipment solely to use my local music library on the NAS.  I spent a long time choosing between you and your competitors and chose Sonos because of its SMB support.  Sonos, don't deprive your users of the familiar features that made Sonos famous.  Otherwise, Sonos will lose users.  I also ask you to return TuneIn.  Radio was a pleasant surprise in Sonos services, and the experience wouldn't be complete without TuneIn.

I cannot imagine Sonos selling ANY new equipment to anybody for the next 6 months at least.  Like many folk, I’ve got plenty of Sonos boxes already and have downgraded to 16.1.  Others with ios can get an old Android and use that as an old CR200 dedicated controller.  But imagine if you are setting up a house and wanted a multi-room system.  You go on the internet to do your research, or you go into your local hifi retailer.  Would you buy multiple boxes knowing that the software to run them did not contain basic music system functionality?  And further, there was no date when such functionality would be returned?  

Next, imagine you are a retailer and have all this Sonos stock which is now going nowhere.  That’s going to hit your bottom line.

We, the existing users, are all shouting here.  Including myself.  And with full reason.  However, imagine the conversations taking place within high management at corporate Sonos.  (“Management” implies some knowledge and control, so perhaps we should find another collective noun for the people on the top floor of the Sonos corporate offices.)  Sonos is going to sell NOTHING for the next 6 months - due to the kit not working for the next 3 months, and then based on damaged reputation once the kit does work.  As the column-inches within these forums multiply, some people must surely be being marched to the exit by security.  If that’s not the news that comes out from Sonos in the next few weeks, then we should all expect the same situation to repeat itself in the future.  

Sonos put a hole in the boat.  What happens next - both in re-introducing S2 ver 16.1 to all the app download pages and removing those responsible - is going to indicate whether Sonos will survive or not and whether there will be a repeat performance at some future stage.  Words and promises, irrespecitive of how bold or italicised the font used (as we’ve seen so far) have no value.  We should judge by the actions that occur.  

Sonos S2 App is missing from the Play Store in the UK.....

My mistake sorry. It's still there. If only .......