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Retired Sonos Staff
April 23, 2024
News

The new Sonos Mobile App & Web App

Related content:Software
  • April 23, 2024
  • 1674 replies
  • 97127 views
The new Sonos Mobile App & Web App

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

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1674 replies

Contributor I
May 10, 2024

Boy am I glad that I haven’t upgraded yet.  I have rarely seen such a s***storm over a new software roll out.  Sonos will address the issue on May 14th over a public forum but the damage is already done.  In the meantime as many have suggested they should make the previous fully functional app available again for those who want to revert and offer some compensation to the community.

 

Moderator Note: Modified in accordance with the Community Code of Conduct.

marook
Enthusiast I
May 10, 2024

As a 20 year loyal customer, been on the beta testing team for years, this is, including a few buggy app-versions, by far the most horrible release Sonos have ever put out!!!

Not even early beta releases have been this bad!

Luckily, the alarm woke me up this morning, but there is now NoWay to adjust it.. unless I open a LAPTOP?!?!


As a loyal customer, I feel betrayed! 

/Jakob P.
Lyricist I
May 10, 2024

i find this new version of the app pretty much unusable. I have a large music library on a drive - this has been ordered into appropriate folders. I used to be able to add / replace a queue with the contents of a folder and this appears to have been taken away.

 

You keep adding features nobody asked for and removing features that used to exist - i mean it must have taken you effort to take the feature away.

 

When are we going to be able to link music libraries to our online drives (google, one drive etc.) I have to make a complicated workaround to get this to be the case now.

Contributor I
May 10, 2024

It’s going to be an ‘interesting’ AMA on the 14th for the App Product Team. I understand first hand the challenges and stresses of releasing a completely new app to a large customer base. But wow there are some significant and glaring omissions in the release version.

  • No way of adding to the currently playing queue, no way to edit the queue
  • No way to view album artwork on local library items in ‘Your Sources’
  • No way to listen to custom audio streams as the legacy TuneIn app is no longer available
  • Ghost UI on revisiting the app from lock screen with ‘Something went wrong’ toast message appearing rather more often that useful
  • I can only see four devices from my system at once in the ‘Your System’ browser. This is a by-product of the generous use of negative space in the app design system, which I have a general issue with. It’s all a bit ‘large text’ except the App homepage which seems a bit cramped.

Whether or not they’re able to discuss roadmap I hold out hope we’ll see some significant damage control and hopefully some assurance that missing or broken features are to be returned pretty soon.

There is no spoon
Enthusiast I
May 10, 2024

Anyone updated who has a home network library and its working fine?

Mine seem alright. My NAS is wired to my router, don’t know if that makes any difference.

World-Class Superstar
May 10, 2024

Anyone updated who has a home network library and its working fine?

Mine seem alright. My NAS is wired to my router, don’t know if that makes any difference.

Mine as well, but no playlists in the new app.

Lyricist III
May 10, 2024

Anyone updated who has a home network library and its working fine?

Me

Enthusiast I
May 10, 2024

Anyone updated who has a home network library and its working fine?

Mine seem alright. My NAS is wired to my router, don’t know if that makes any difference.

Mine as well, but no playlists in the new app.

Same here, no playlist. Fortunately I only updated the app on my iPhone and not the iPad.

Enthusiast I
May 10, 2024

If anyone has updated on iOS and needs a solution , try SonoPad.

Prodigy II
May 10, 2024

I used to use a “brown noise” station from Calm Radio to drown out neighbour construction noise in my apartment. The Calm Radio Sonos service no longer works sincethe Sonos app update. I also listen to CBC radio stations frequently. The CBC Sonos service no longer works in the Sonos app update (although it still works in earlier versions). I am not the only person complaining about these issues. Yet the Sonos status page claims both are working. Just two more issues Sonos appears to not care about.