Retired Sonos Staff

News

The new Sonos Mobile App & Web App

Related content:Software

Forum|Forum|2 years ago
April 23, 2024
1674 replies
97127 views

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app.

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

Here you can find the full press release.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

skullc

Prodigy III

https://play.google.com/store/apps/details?id=com.sonos.acr2

We have reached rating parity!

Rating was 3.8 in April, 3.3 yesterday, now 3.0.

Unfortunately it is 4.4 on Apple as it was years ago when I bought my speakers 😮‍💨

Apple are quite slow posting reviews. I expect it will change over the next week or so.

There are way more 1 star reviews on there than any other ones so I doubt it but thankfully the do not update reviews are on there as a warning

I dodged the bullet as with a big change like this I waited 24 hours a read this forum before doing it 👍

Network= livewire cpe pro 3 +eero 6 pro wireless

D

dvcrob

Lyricist I

You should have released this as S3, separate app. Enable your customers to try it out and provide feedback. Similar to how your rolled out S2. Then once S3 is ready depreciate S2.

It seams like there was no usability testing for any customer that primarily use local libraries. Queue management is broken, unable to add albums and let them play during the day. Local Library search is missing. Making Local Libraries unusable. Many other issues. Please repost S2 until S3’s become fully featured and is stable. Glad I still have S2 on my Mac.

J

Joe Chapman_1

Lyricist III

Great work Sonos - tell us you hate your customers without saying you hate your customers

T

teedoubleudee1

Trending Lyricist I

Hours wasted last night after updating our android phones to the new sonos app.

You can revert to the old version 16 of the Sonos S2 app for Android by removing the new one and grabbing the APK installation file from APK mirror.

Thanks, but I’ve no idea where to start with that, not IT savvy I’m afraid. Would need a list of instructions with URLs. Perhaps Sonos will put it back on Play Store while they sort the mess out. Thanks.

O

osm

You should have released this as S3, separate app. Enable your customers to try it out and provide feedback. Similar to how your rolled out S2. Then once S3 is ready depreciate S2.

It seams like there was no usability testing for any customer that primarily use local libraries. Queue management is broken, unable to add albums and let them play during the day. Local Library search is missing. Making Local Libraries unusable. Many other issues. Please repost S2 until S3’s become fully featured and is stable. Glad I still have S2 on my Mac.

I know what you’re saying but maybe worth noting that the new app is still an S2 app. S1/S2 refers to the underlying system being controlled by the app rather than app version number. But I agree this new app should have been released as a beta/preview app sitting alongside the previous version for a while.

D

Darknessangel

Lyricist III

I wish the google play store had option for downgrading, I would do it at once.
I feel this is an early beta version and shouldn’t have been pushed out to the users in this way, but be an optional upgrade for those who want to beta test things, so that the new version would been resigned and made more user friendly before releasing to the broader audience.

I know you have a top to down driven development and deadlines is set as hard facts, release no matter if product is finished or not and then let another department to get the shit when all the end customer complaints comes.

I had a PITA to remove non functional favorites when you removed the free tunein and moved radio channels to sonos radio, no auto migration and no f***ing way to remove the old favorites unless you were lucky to still have one device with the older version.

I’m kind of thinking of switching to Bluesound just for this mess caused by you and I know it will take you a long long time to iron out issues with your beta app that you forced up on us, a month to next maybe something fixed version… you need to work faster, now on Monday we would like to have a new version that fixes the reported issues, just pay your coders a bit more for working a weekend. Or push a old version of the app to play store with a higher version number.

Please do only release apps that do work and can match the previous version in functionality to have happy customers.

You can downgrade by deinstalling and getting the 16.1 apk version from the internet. There is a handy guide in reddit. I did it yesterday and deactivated all updates for Sonos apps and speakers

S

sb_5150

Lyricist I

Wow, the new “brave” app is a disaster at the same level as the S1/S2 debacle of a few years ago.

Sonos needs a serious management clean out.

i miss the days when Sonos stood for engineering excellence and quality products.

S

srywolt

Lyricist I

The Relisten App still works on my desktop, but doesn’t load after I updated to the new SONOS App on my iPhone 14. Once I get about halfway through the artists, I receive an error message. Also, after updating the app, I had to re-install Relisten because it wasn’t showing up in my streaming services. Very frustrated! This is my initial experience with the updated app. I wonder what other problems I’m going to find? Is there a way to uninstall the update?

N

ninjabob

Chromatic Producer I

So it will support smb2 and 3 then it would be oke

Not if you have a large local library as it fails to index on SMBv2 an issue Sonos has known about for two years.

busy trying to edit the queue

S

Steady Beats

Lyricist I

Looks like the web app is down now?

Haven’t been able to get it to load since early yesterday.

Show more replies

Sign up

Login to the community