Retired Sonos Staff

News

The new Sonos Mobile App & Web App

Related content:Software

Forum|Forum|2 years ago
April 23, 2024
1674 replies
97127 views

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app.

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

Here you can find the full press release.

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A

Arcticpollen

Enthusiast II

Hours wasted last night after updating our android phones to the new sonos app.

You can revert to the old version 16 of the Sonos S2 app for Android by removing the new one and grabbing the APK installation file from APK mirror.

T

TuxUser

Trending Lyricist I

I wish the google play store had option for downgrading, I would do it at once.
I feel this is an early beta version and shouldn’t have been pushed out to the users in this way, but be an optional upgrade for those who want to beta test things, so that the new version would been resigned and made more user friendly before releasing to the broader audience.

I know you have a top to down driven development and deadlines is set as hard facts, release no matter if product is finished or not and then let another department to get the shit when all the end customer complaints comes.

I had a PITA to remove non functional favorites when you removed the free tunein and moved radio channels to sonos radio, no auto migration and no f***ing way to remove the old favorites unless you were lucky to still have one device with the older version.

I’m kind of thinking of switching to Bluesound just for this mess caused by you and I know it will take you a long long time to iron out issues with your beta app that you forced up on us, a month to next maybe something fixed version… you need to work faster, now on Monday we would like to have a new version that fixes the reported issues, just pay your coders a bit more for working a weekend. Or push a old version of the app to play store with a higher version number.

Please do only release apps that do work and can match the previous version in functionality to have happy customers.

C

castalla

Local Superstar

I wish the google play store had option for downgrading, I would do it at once.
I feel this is an early beta version and shouldn’t have been pushed out to the users in this way, but be an optional upgrade for those who want to beta test things, so that the new version would been resigned and made more user friendly before releasing to the broader audience.

I know you have a top to down driven development and deadlines is set as hard facts, release no matter if product is finished or not and then let another department to get the shit when all the end customer complaints comes.

I had a PITA to remove non functional favorites when you removed the free tunein and moved radio channels to sonos radio, no auto migration and no f***ing way to remove the old favorites unless you were lucky to still have one device with the older version.

I’m kind of thinking of switching to Bluesound just for this mess caused by you and I know it will take you a long long time to iron out issues with your beta app that you forced up on us, a month to next maybe something fixed version… you need to work faster, now on Monday we would like to have a new version that fixes the reported issues, just pay your coders a bit more for working a weekend. Or push a old version of the app to play store with a higher version number.

Please do only release apps that do work and can match the previous version in functionality to have happy customers.

Be aware Bluesound speakers are covered in soft plastic which can go sticky within 2 years?

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -

M

MicB

Lyricist I

With new app, I can only see the first 50 favorite albums from my music service. In the old app, I could see all my favorites, som basically, I can now only listen to a part of my favorites on my speakers.

A

Anonymous

What an absolute disaster. Regretting my choice of Sonos now over Heos. The new Heos app looks fantastic.

I’m seeing all the issues above and more. If I change the volume on my Eras on the device the volume doesn't reflect in the app. They have completely trashed the Sonos experience that so many people have spent £1000’s on and is surely grounds for class action?

And the arrogance of Sonos surrounding the whole situation is astounding. Heads in the sand much? Like most tech companies these days they just stay silent refusing to admit publicly they have created a worldwide shitstorm. The stubbornness against reinstating the previous app suggests they don't think there is a problem and is a big ‘FU’ to loyal customers. It’s all very amateur.

This highlights the pitfalls of buying into an ecosystem that is centrally controlled, and where a company can destroy your experience and handicap expensive hardware that you pay for.

I’ve spent too much on speakers to just ditch it, but I certainly won't be looking to add to my setup. The speakers ARE great, but the software team all need to go.

Can't even get onto Live Chat now to address concerns… no agents available.

S

StefanoABrambilla

Lyricist I

Worst version ever. The search option doesn’t work for file in lan storage. Every two acess to the app, the software didn’t recognize the system!!! The interface is simply ugly and confusing.

Before releasing such an ambitious (they say...) update you should make sure you have properly tested the features!!!

It makes me want to sell the whole system (actually two systems) and move on to another manufacturer!!!

P

platypushh

Trending Lyricist I

https://play.google.com/store/apps/details?id=com.sonos.acr2

We have reached rating parity!

Rating was 3.8 in April, 3.3 yesterday, now 3.0.

skullc

Prodigy III

https://play.google.com/store/apps/details?id=com.sonos.acr2

We have reached rating parity!

Rating was 3.8 in April, 3.3 yesterday, now 3.0.

Unfortunately it is 4.4 on Apple as it was years ago when I bought my speakers 😮‍💨

Network= livewire cpe pro 3 +eero 6 pro wireless

A

Anonymous

https://play.google.com/store/apps/details?id=com.sonos.acr2

We have reached rating parity!

Rating was 3.8 in April, 3.3 yesterday, now 3.0.

Unfortunately it is 4.4 on Apple as it was years ago when I bought my speakers 😮‍💨

Apple are quite slow posting reviews. I expect it will change over the next week or so.

O

osm

This may have already been mentioned by others, but I’ve just noticed that when I select and play music from my local library via the new app it isn’t going into the recently played list on my home screen.

If I select play something from my local library via the Windows desktop controller it does go into the recently played list in the new app, but is greyed out and can’t be selected from the new app.

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