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Retired Sonos Staff
April 23, 2024
News

The new Sonos Mobile App & Web App

Related content:Software
  • April 23, 2024
  • 1674 replies
  • 97104 views
The new Sonos Mobile App & Web App

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

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1674 replies

SarahN
Local Superstar
May 9, 2024

I rolled back my android app but have to leave my iPad app as the new one sadly. At least I have 1 that's more useful lol 

Can you have too many Sonos speakers? 🤔 😆
Trending Lyricist I
May 9, 2024

Did Sonos admin really shut down the ability to view 550 replies on the negative client experience of this update App? 

20 active SONOS products, 27 Hardware products bought since 2013, shareholder since 2018.
Contributor II
May 9, 2024

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

So where is my Sonos Boost ?

press250
Prodigy III
May 9, 2024

I’m trying (honest!) to live with the new mobile app. I can kinda-sorta get by on iOS. Android not so much.

My “Sonos Favorites” is a mix of local albums and streaming albums. On iOS those all of those work okay (and pick up album art). On Android the local albums are greyed-out: there is a placeholder with the correct name, but I cannot tap on the icon (and there is no album art). Anyone else seeing this? Workaround?

SarahN
Local Superstar
May 9, 2024

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

So where is my Sonos Boost ?

It will still be there even though it's not showing. Same thing happened to me but I worked out it was still operating as normal. Then when I rolled back my android app to the old app, it showed there as it should. 

Can you have too many Sonos speakers? 🤔 😆
Lyricist III
May 9, 2024

Is there any way to selectively disable updates only for the Sonos app? 

i.e. allow all apps to auto-update except Sonos?

Yes, on Android. At least on my device. On Play Store, search for Sonos, then select it, click on the 3-dots and disable auto update

 

I believe the question was how to disable automatic updates for Sonos app only, not how to enable automatic updates for one app. If you can find this option, let us know.

This is for Sonos app only. All my other apps are on auto update.

Unless I’m missing something, I don’t see an option to disable auto updates for Sonos only. The only option is to enable auto updates for Sonos (as you see in your screenshot). I’m on Samsung Galaxy S24 Ultra. I believe these settings are the same for any Android device.

Click on the three dots on the upper right

Lyricist III
May 9, 2024

New version removed my ability to search or play anything from my local library on a NAS unit. Running SMBv3 so it's nothing to do with that. 

Also can't clear queues, can't edit queues.

 

Just a joke

Contributor I
May 9, 2024

Can only agree with all posts here. The update is a real disaster and makes the system literally unusable. So sad. I have been using Sonos for 18 years. In the beginning, I was really impressed and the updates really enhanced the system. But for approx 5 years ago there was a major update that was a step back in stability. But NOTHING compared to this release.

Luckily, I'm using Android and just rolled back using apk mirror. But how long will the old version work? Until they have fixed the new one? 

Lyricist I
May 9, 2024

Bring back the android widget for the new update.

Lyricist I
May 9, 2024

I agree with all the feedback regarding missing functionality etc. It’s not the missing functionality that is currently annoying me the most, it’s the lack of communication from Sonos. It wouldn’t be too difficult to respond to this community with “We hear the feedback provided and will be addressing concern X, Y & Z in the next 7 days”. Considering that boat has sailed due to the time elapsed from releasing this new version and now, at this point the honorable thing to do would be for Sonos to:

  1. Release the previous working version of the controller app to both Google and Apple stores so we can essentially “roll back” to regain the missing functionality.
  2. Issue an apology for all the issues caused and provide clear and concise timeline/roadmap for any functionality changes in future revisions of the controller app.
  3. Review MVP/UAT processes for any future app revisions. This release has been nothing short of a disaster.

Ultimately this new app has turned all of our speakers from a fully fledged piece of equipment to something below a basic speaker with the features found on an iPod shuffle. If we wanted a speaker with iPod shuffle capabilities only, we wouldn’t have spent the extra money needed to purchase Sonos branded equipment.