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Retired Sonos Staff
April 23, 2024
News

The new Sonos Mobile App & Web App

Related content:Software
  • April 23, 2024
  • 1674 replies
  • 97101 views
The new Sonos Mobile App & Web App

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1674 replies

May 9, 2024

I think only android users can rollback by sideloading 16.1 from apk mirror.  

IOS users are stuffed, as far as I know. 

iOS users of S2 can roll back to S1 today via a Sonos provided tutorial; but those that have moved to this brave new world of Sonos cannot go back to either S2 or S1?

Why would anyone want to stay on this corporate greed fuelled bandwagon? I opted out in 2020 and my user experience of music play via Sonos has been serene since then, using S1, so I am always surprised at people who will dance to the Sonos music like snakes before a snake charmer, and waste time and energy learning how to use the latest Sonos remote every season or so. For what?!

Lyricist I
May 9, 2024

What an update, will not search my local NAS as it did previously, seems most control is lost now, the app is clunky and designed from an IT perspective and not an end user one 

looks nice though that is about it, I have lost all my saved playlists based on my local files, can’t find them and the manage aspect is poor to say the least 

Something that worked truly messed up …..why

Wolfy 

Contributor I
May 9, 2024

The reason the app had to come out yesterday, no matter how buggy, is quite simple.

Yesterday was also the day of the release of Sonos quarterly results:
https://investors.sonos.com/reports-and-filings/default.aspx

Local Superstar
May 9, 2024

What an update, will not search my local NAS as it did previously, seems most control is lost now, the app is clunky and designed from an IT perspective and not an end user one 

looks nice though that is about it, I have lost all my saved playlists based on my local files, can’t find them and the manage aspect is poor to say the least 

Something that worked truly messed up …..why

Wolfy 

Why not?  Nobody cares, anyway😁😝

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
press250
Prodigy III
May 9, 2024

On the off chance that any Sonos employees are reading this thread, one of the very important take-aways here is that the vast majority of these posts are not “I don’t like the new color scheme or layout,” but rather core functionality that (a) works badly, (b) is broken, or (c) is flat-out missing.
 

“Hello Sonos, we users would like a word”

In other words, this thread is invaluable feedback and ought to be acknowledged as such.

 

May 9, 2024

This whole drama is actually a prime candidate for crafting a Hitler rant, using clips from the movie Downfall. Possibly the same clips used for the hilarious “Hitler calls an Indian call centre because his computer won’t respond”, that is there to be seen on YouTube for free. Far better suited to this fiasco than Peter Sellers pictured above.

benmitchell
Avid Contributor I
May 9, 2024

Is anyone else having trouble authorizing Apple Music on the new app?

Thanks--Ben Mitchell
Trending Lyricist I
May 9, 2024

Your UX team should be embarrassed to have their names attached to such a massive misstep. Shame on you.

I’m not defending it — I just think there is good work to build on here, the fundamentals are good — but the product is unfinished. 

I think there are some severe fundamentals missed here. iOS apps should feel like iOS apps, iPadOS apps should take advantage of the larger screen and still feel like an iOS app. The new iPadOS app is just a scaled up iOS version - it doesn’t change the layout to take advantage of the larger screen. 

It seems Sonos has fundamentally changed to a “code once run everywhere” mentality which is frankly terrible for user experience. Most users aren’t running Sonos on iOS and macOS and Windows and Android. It's usually one platform (and sometimes two) and the software should feel at home on the platform the user uses. Having it look exactly the same between OSes is good for Sonos, not the user. 

You’re simply running away with yourself here.  Yes the app is unfinished.  Yes I am having issues with it too.  No, there are no excuses.

but don’t embellish your arguments with untruths.  The IPad version has always been a poor version of the Sonos app with acres of unused space — in that regard it has never been optimised for tablet devices.  And yes the new version does of course ‘feel’ like an IOS device, and every developer uses cross-platform development tools — both platforms (Iphone and Android) use the same instruction set after all afterl; Sonos is no different from any other developer out there in this regard.  There is very little in the way of design language for IOS anyway, and in terms of how it ‘feels’, it ‘feels’ like any other app I have on my phone.  I k ow I’m swimming against the tide here but for goodness just pause and breathe, and stick to the facts.  


 

 

Agreed the iPad version has always been less than idea but this version is arguably worse than the old one and that I don’t like. 

I fully disagree the iOS doesn’t have a design language. There is very clear guidance and UI conventions set forth for iOS app development - sure many apps out there don’t follow them, but that’s not a good excuse. At a minimum an app should follow the navigation bar at the bottom convention like most apps do from Photos to Apple TV to Slack and heck even Facebook. That is a convention that should always be followed on iOS. Lazy developers use cross-platform development tools. Developers committed to the best user experience, the most performant app, and the most fully-featured app use platform-specific tools and APIs that integrate with the platform they are running on. 

Trending Lyricist I
May 9, 2024

Am I correct that the new app (on iOS at least) does not allow playing music from a local library (eg NAS on my network)? Customer service just told me … but I can’t believe it’s possibly true.  Any way to find the previous version of the app to redownload. Any comments gratefully received!

Enthusiast I
May 9, 2024

If it’s any help there is a good app called SonoPad which might help people get their system back again.