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Retired Sonos Staff
April 23, 2024
News

The new Sonos Mobile App & Web App

Related content:Software
  • April 23, 2024
  • 1674 replies
  • 97101 views
The new Sonos Mobile App & Web App

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1674 replies

Contributor I
May 8, 2024

Need a link to the old version

Prodigy I
May 8, 2024

Oof. 

Just oof. 

So much functionality removed. UI is a mess. UX is atrocious. Nothing improved. Slower performance. All so we have a fresh home screen and play.sonos.com. I’ve been using Sonos for over 15 years and have suffered through some bad updates, but this is something special and has me starting to consider moving to other systems. 

Shame, Sonos. Shame. 

Eh, they’ll fix it eventually.  I don’t think May 7th as the release date was accidental, as it was also the date of their q2 fiscal update.  So the egg heads in finance probably nixed any delay on releasing the software, as it would then become the talk of the financial update.  All this backlash by users is now AFTER that update -- so they can address it and hope investors won’t use it to ding the stock.

https://investors.sonos.com/news-and-events/investor-news/latest-news/2024/Sonos-Reports-Second-Quarter-Fiscal-2024-Results/default.aspx

But I agree, that a less cowardly C-suite would have delayed such a buggy release (“to benefit users and ensure the release meets our high standards, blah blah”), and not just kept their eye on the stock market and a quarterly update.   

This is being afraid of any “negative” news.  

 

Lyricist III
May 8, 2024

Well. I’m lost for words…. What a disaster. I can understand those folks who are annoyed at previous functionality being removed, but for me it does not even function correctly. I cannot play an album from my NAS, it will only play one track at a time ?? This is a complete car crash. As others have already said, if you are on Android, download and install the previous version from apk mirror. Time to get the popcorn in and watch how this unfolds….. 

Prodigy I
May 8, 2024

Well. I’m lost for words…. What a disaster. I can understand those folks who are annoyed at previous functionality being removed, but for me it does not even function correctly. I cannot play an album from my NAS, it will only play one track at a time ?? This is a complete car crash. As others have already said, if you are on Android, download and install the previous version from apk mirror. Time to get the popcorn in and watch how this unfolds….. 

I found a work-around by using the Web (browser) App to play albums on my PC share.  Can you use the web app to do the same with your NAS?

Here’s the link:  https://play.sonos.com/en-us/web-app

 

 

Lyricist I
May 8, 2024

Why doesn’t everybody take a breath and hold off until the app is released before panicking? 

Because we knew.

Trending Lyricist I
May 8, 2024

This update is a monumental abomination. Can’t clear the queue. Can’t edit the location of my NAS music library or re-index it. A number of the settings features are missing. The old app was easier to use. This one is most definitely not.

May 8, 2024

Why doesn’t everybody take a breath and hold off until the app is released before panicking? 

Because we knew.

Ha ha — nice one.  😋

Lyricist I
May 8, 2024

Where a while back, Sonos with all the ease, pushed customers from S1, to S2. Is it now apparently “supposedly” impossible to stay with S2.  Introduce an S3 nicely and don't bother me with this unprecedented turd bin of a new app.

press250
Prodigy III
May 8, 2024

My attempt to start a thread for feedback specifically on the new Web App …

 

Contributor II
May 8, 2024

I get it: change will always annoy some people. But this new app version is a disaster. It looks pretty, but every click leads to a slow loading page and even the most basic features are missing. No add to queue/play next, no play now. 
 

Where was qa in this process? Terrible.