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Retired Sonos Staff
April 23, 2024
News

The new Sonos Mobile App & Web App

Related content:Software
  • April 23, 2024
  • 1674 replies
  • 97007 views
The new Sonos Mobile App & Web App

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

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1674 replies

Enthusiast II
May 8, 2024

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

I can just about live with the terrible UI makeover that seems par for the course with virtually any phone app supplier these days who cannot resist employing a team of UI designers straight out of college with absolutely no idea how their customers actually use the controller app.

What I absolutely cannot accept from any company is to release such an ill judged and ill thought out update that removes so many basic functions that your users rely on. In my case: -

  • No sleep timer - this is basic functionality. You have plenty of products in your line up that sit happily on a bedside table.
  • Unable to edit any existing alarms, just enable/disable existing ones.
  • No volume scale on the device you are currently using for playback.
  • The manage networks area is blank in the system settings.  Some of us with semi-professional home Wi-Fi platforms like to keep the Sonos network well away from 2.4 GHz channels in use by by our access points.  I now have no idea which channel Sonos is using.
  • The new search functions seem to be broken - no results are returned from my library of FLAC rips.

I now have to keep an un-updated Android phone in the bedroom just to set a sleep timer.

 

What an absolute car crash of an update.  Shame on you Sonos for ever thinking that this was in any way ready for release.

Lyricist I
May 8, 2024

New app is truely a dumpsterfire.
Search function not searching my library - I dont care about online “services” I just want to access my music without endless scrolling,

Oh! And I cant add tracks to the queue, only replace the whole thing.

I hope they will make improvements, but I’m not optimistic. 

Local Superstar
May 8, 2024

I don’t yet have access to the new mobile app, but I have just tried the new web app.

A few observations

  • Interface looks nice and is intuitive but it seems extremely sluggish.
  • It's annoying you can't use the web app without signing into Sonos.com account. I don't really want to give everyone living in my house my Sonos.com login credentials. Although it seems you can’t do any system admin from the web app, the credentials would give system admin rights if used with a mobile app.
  • As others have noted, its annoying that you can't search local library.
  • Its annoying that you can’t clear the queue.
  • It’s annoying that you can’t re-order the Favorites sections.

It's annoying that it just produces an internal server error page 

 

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
Enthusiast II
May 8, 2024

Also can’t change the sub volume on my Amp. 

Lyricist II
May 8, 2024

What a disappointment.  Why on earth would you take away the sleep timer function? The number on the volume lever slider? The navigation is the opposite of streamlined.  The team that designed this should be fired today. The sleep timer thing is a HUGE issue with me.  I listen to music while falling asleep, I don’t want it running all night.  What a colossal mistake taking that function away. 

Enthusiast I
May 8, 2024

What a disappointment.  Why on earth would you take away the sleep timer function? The number on the volume lever slider? The navigation is the opposite of streamlined.  The team that designed this should be fired today. The sleep timer thing is a HUGE issue with me.  I listen to music while falling asleep, I don’t want it running all night.  What a colossal mistake taking that function away. 

Agreed. The sleep timer function is something I use regularly.

Avid Contributor I
May 8, 2024

The iOS app is, to be polite, clumsy.  But my question is about the desktop app - is that not being updated?  Or is that in the throes of being phased out in favor of a web-based app?

Ken_Griffiths
May 8, 2024

The iOS app is, to be polite, clumsy.  But my question is about the desktop app - is that not being updated?  Or is that in the throes of being phased out in favor of a web-based app?

The Web App was launched yesterday too. It’s for use with Desktop devices PC/Mac. 

Lyricist II
May 8, 2024

One more HUGE complaint, every time I open the app it asks me to turn on Bluetooth.  Initially the big “advantage” of SONOS was it didn’t use Bluetooth now it asks you to turn it on even though you aren’t using it….dumb!!

Local Superstar
May 8, 2024

The iOS app is, to be polite, clumsy.  But my question is about the desktop app - is that not being updated?  Or is that in the throes of being phased out in favor of a web-based app?

The Web App was launched yesterday too. It’s for use with Desktop devices PC/Mac. 

And produces a nice black internal server error screen (see above) 😁

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -