The new Sonos Mobile App & Web App

And FYI

in the past two months I’ve uninstalled the app completely and reinstalled the Sonos app numerous times and have made sure I had the latest updates on everything linked to Sonos before I posted anything negative. 
I have only one router and no wifi repeaters. And my Sonos gear has assigned ips. But a few daisy chain switches in the mix. 
my plex is on a nas.  It all worked really quite perfectly once I hardwired most of the Sonos gear. 
then the update…

And I ve got my server running at full spec because others stream content so I doubt it’s spinning down a t any point. I wouldn’t have set conservative values in. I keep spare drives for hot-swaps if there’s a failure. 

Good question - years ago I hung around here with other users trying to help anyone/everyone dropping by, as it improved my own network/sonos setup here and it helped me to troubleshoot my own early Sonos issues and it was useful to know what hardware worked for people and what didn’t and how to reconfigure things when they didn’t work.

Every day is still a school day and so I chose to carry on and do more of the same - it’s just a hobby. I’m not bothered by the fanboy label that it comes with, it’s still nice to help some users get their audio issues resolved. 

It’s not difficult, besides it helps keeps the ol’ grey cells active and I can just down tools any time I want and walk away. I continue to learn too about a good many other products, besides Sonos hardware/software.

Well I have a different view of why these changes are perhaps taking place, but sufficient to say I don’t think it’s solely because of the Ace.. the Ace could easily get by using a standalone App. I think it’s more about a new vision for a wireless multichannel audio system and that there is a bigger overall aim by the company management and the Sonos developers.

Well i’m still here because I’m as curious as the next person to see what comes next from Sonos. I guess I’m just a little more loyal to the brand than some others. Only time will tell though how things will turn out. I’m a little more patient than some perhaps and prepared to wait it out. As I keep mentioning my own glass still remains full, rather than half-empty.

i just got my new roam 2 today. First sonos purchase. Last sonos purchase. I had no idea I was walking into a two month old, fully blazing dumpster fire with no end in sight or guidance from the company. The app is horrible and won’t do half of what I expected. Plus third party nonsense everywhere you look. It’s 2024 and security is a thing. At least I got a decent, if not overpriced, bluetooth speaker. Bye bye sonos. No one needs this bull feces.

Well good on you mate! I’m very impressed by that kind of ethos. I hope the interest and learning you cherish and nurture keep you young for many years to come! 
Unfortunately I don’t have that much patience at this point in time and certainly not enough money  to feel I have other options with my audio setup. So it’s hard to be zen with a company that I feel has; in effect, devalued my investment. However that same fact means I too will have to try to wait and be patient for some meaningful progress from Sonos. Sadly, I’m haunted by the gut feeling that the company directors are, right now, quietly their shares and investing in the next big audio thing. Hope I’m wrong. And only time will tell.

Maybe the next update will iron out a few more of the issues. But even so, I think the layout design of the new app, problems excepted, is less intuitive than its predecessor and more difficult to navigate. However I come from a time where tree menus were a practical necessity. 
I could cope with a situation in the new app where the same settings menus could be accessed from multiple Home Screen/sub screen points but it seems that they’ve moved away from the tree menu style yet failed to provide those multiple access points so you’re  left trying to find the ‘one way in’ by tapping on every little word or icon I the hope it might get you where you want to go. 

But I’ve said for years: ‘You only get old when you refuse to accept change’ so I suppose I should practice what I preach. 
 

So after all that philosophy and moaning, I do have one more practical question: 

what’s your opinion on the volume sliders, I feel they are much less responsive and harder to ‘grab’ with your fingertip but actually seem to require a lot more physical pressure on the phone screen to adjust. You mentioned your primary device may not be iOS, are you experiencing the same with your main device? 
Respectfully

@Dinner … I could be misreading how the interface works, but I’ve found that if I tap the ‘’slide’ just ahead of the button on the volume control, the button moves up and increases the volume; similarly if I tap behind the button, the volume goes down. Trying to move the button back and forth by pressing it doesn’t work reliably for me. 

Since Sonos has not seen fit to provide any guidance on this, it’s trial and error. But that’s what I’ve concluded based on my attempts to use the new app. Others may tell me I’m all washed up, but thus far it seems to work on my ipad.

Yeah you got it. Tapping either side increases and decreases volume by 1. It’s imo the best way to make granular changes. 

There is a user guide here for the Sonos App… hope that helps.

https://www.sonos.com/en-us/guides/sonosapp

Thanks for pointing me to the ‘user guide.’ Just two quick observations:

First, it’s not exactly simple, straightforward and intuitive, is it? This reads more like the instruction manual for a VCR circa 1985 — you know, the one written by a guy in Taiwan in ‘English as a second language,’ that nobody actually read once they’d figured out how to hit the power button, ‘play,’ ‘rewind’ and ‘eject.’

Second, most of the stuff in the guide seems to address features and functions that aren’t currently working, see, e.g., the ‘recently played’ display that has said ‘cannot load data’ or ‘will display once you have played content’ for the past two months, ‘recent searches’ and other various functions and displays.

Funny thing is that before Sonos rolled out the new app, which it touted as an improved user experience, I never needed to resort to an instruction manual to figure out how to operate the basic controls for my system. It was relatively simple and self-evident. Now it’s not possible to figure things out by trial and error because some things may actually work as intended and others simply will not — how is one to determine if he’s doing it right or wrong if it won’t work either way? That’s a rhetorical question… obviously he can’t.

All of which leads one to wonder why these IT nerds can never just follow a few simple maxims, like ‘if it ain’t broke, don’t fix it’ and ‘keep it simple, stupid.’

I saw the ‘App Guide’ back in early May and a read through, just quickly, showed me where things were and I’ve found the App really simple to use - it reminds me of the Amazon Music App in some ways and so I became quickly familiar with its workings. It’s far simpler/easier to use than the S2 App and maybe more in keeping with what some ‘youngsters’ are perhaps really familiar with in terms of Apps on their phones -  I just try to stay ‘young at heart’ ..ha 😂

Actually I thought the App Guide was okay - it was an extremely easy read, I thought, and a helpful introduction to the new App.