Retired Sonos Staff

News

The new Sonos Mobile App & Web App

Related content:Software

Forum|Forum|2 years ago
April 23, 2024
1674 replies
97139 views

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app.

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

Here you can find the full press release.

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R

Rhonny

Prodigy III

NEW VERSION OF THE APP NOW AVAILABLE TO INSTALL.

All safely installed this side. No idea of it has fixed anything as I don’t have any app issues and don’t use libraries…

A

Anonymous

Since Sonos has not seen fit to provide any guidance on this, it’s trial and error. But that’s what I’ve concluded based on my attempts to use the new app. Others may tell me I’m all washed up, but thus far it seems to work on my ipad.

There is a user guide here for the Sonos App… hope that helps.

https://www.sonos.com/en-us/guides/sonosapp

Thanks for pointing me to the ‘user guide.’ Just two quick observations:

First, it’s not exactly simple, straightforward and intuitive, is it? This reads more like the instruction manual for a VCR circa 1985 — you know, the one written by a guy in Taiwan in ‘English as a second language,’ that nobody actually read once they’d figured out how to hit the power button, ‘play,’ ‘rewind’ and ‘eject.’

All of which leads one to wonder why these IT nerds can never just follow a few simple maxims, like ‘if it ain’t broke, don’t fix it’ and ‘keep it simple, stupid.’

I can only imagine that you are exaggerating for effect. I’m not the sharpest tool in the box yet I found my way around the new app back in May in less than five minutes. For day to day use it can be summed up in one sentence: ‘swipe up from the bottom to select your room / zone, then swipe back down and everything else on screen are your sources’. If you really can’t figure it out for yourself, then I imagine you need detailed instructions. Which have been provided, but these don’t seem to satisfy either.

in terms of the old app not being broken, I believe part of the rationale was that internally it was considered broken; an old code-base that was difficult to maintain and expensive to update across different platforms. Of course I’m no programmer and only Sonos can answer that question.

C

chambolle

Enthusiast II

Andrew-s: Obviously I’m one of the slower boys in the class. Guilty as charged. Scrolling through the many, many posts from others who have been flummoxed by the ‘new and improved user experience,’ there must be quite a number of us struggling to survive our cognitive deficiencies down at this end of the bell curve.

M

Me40

Enthusiast I

Ditching SonosNet and connecting all to wi-fi brought some improvement but far less than needed. Two days already all speakers on wi-fi - cutting outs are 40% less and recovery is better but still is annoying as hell. Few specific speakers (in the bathrooms) are stopping playing with no reason. Some of the speakers keep the old names from my previous home despite the fact I've renamed them more than 20 times for the last week. There's a long long way to go Sonos just to get back where it was with 16.XX. Then some may think for improving on.

Regarding my wi-fi as I read few people mentioned TP-Link in their posts - I believe repeater and mesh unit are different things in the way TP-Link use them. I have Deco 5 mesh system with 3 units used only as AP (Access point) for the wi-fi - dedicated router is used for establishing the local network (wired or wireless). Main Deco is connected directly to the router, other 2 are connected to a switch connected also directly to the router. I wished cutting outs to be my LAN's fault so I can fix it but I doubt...

P

Poniatti

Lyricist I

After updating, all of my speakers are unknown and I cannot add any of them after reset. My system made of 8 speakers is useless. Only arc is recognizable. Other part of system like sub, sub mini, era 100, era 300 or move is out of system with zero chances to add them. I lost a lot of time for that shitty app

R

Rhonny

Prodigy III

Ditching SonosNet and connecting all to wi-fi brought some improvement but far less than needed. Two days already all speakers on wi-fi - cutting outs are 40% less and recovery is better but still is annoying as hell. Few specific speakers (in the bathrooms) are stopping playing with no reason. Some of the speakers keep the old names from my previous home despite the fact I've renamed them more than 20 times for the last week. There's a long long way to go Sonos just to get back where it was with 16.XX. Then some may think for improving on.

Regarding my wi-fi as I read few people mentioned TP-Link in their posts - I believe repeater and mesh unit are different things in the way TP-Link use them. I have Deco 5 mesh system with 3 units used only as AP (Access point) for the wi-fi - dedicated router is used for establishing the local network (wired or wireless). Main Deco is connected directly to the router, other 2 are connected to a switch connected also directly to the router. I wished cutting outs to be my LAN's fault so I can fix it but I doubt...

My set up with the Deco M5 is identical to yours but I don’t have my other two nodes going back to get router by a switch - they connect to the main node by WiFi and it works perfectly for all my Sonos speakers, with no cutting out or lag. I also have WiFi off on the router, so the only WiFi is broadcast by the nodes (in AP mode, like yours). I wonder if your switch might be affecting things, seeing as it’s the only (apparent) difference in our systems…

W

wvc

Lyricist III

Why can I no longer reorder the queue? Or even clear the queue? What kind of stupid update is this that REMOVES baseline, fundamental, simple functions?!?!?

jgatie

Why can I no longer reorder the queue? Or even clear the queue? What kind of stupid update is this that REMOVES baseline, fundamental, simple functions?!?!?

An update that was a ground-up rewrite, which was released before all features were complete due to the need to get the new headphones supported and in the stores. As to when things are being fixed, bookmark this link:

https://support.sonos.com/en-us/article/the-new-sonos-app-and-future-feature-updates

G

Guymon

Contributor I

Oh really. System is still COMPLETE RUBBISH. nothing works. take top THROW IT AWAY.

T

Toreon

Lyricist II

So… I still have not heard what the devil paid you to soul your souls to torture every single one of your customers with this unavoidable evil app release???

Anything? No? I just hope that hell was worth this job for you.

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