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Marco.B
Retired Sonos Staff
April 23, 2024
News

The new Sonos Mobile App & Web App

Related content:Software
  • April 23, 2024
  • 1674 replies
  • 97138 views
The new Sonos Mobile App & Web App

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

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    1674 replies

    Show previous replies
    GAC
    Lyricist I
    May 20, 2024

    So far I find this new app to be terrible. Please bring back the previous version. Very disappointing 

      Ken in VA
      Trending Lyricist I
      May 20, 2024

      I’m finding there are arbitrary limits imposed by the new app.

       

      For example, there’s a limit of 50 items in the tune in favorites. The old app had no limits as far as I could tell: I had 220 favorites.
       

      I’m finding there’s a limit on the size of the iTunes music library. When I connect to a small music library of 4000 items, it appears in the new app without problems. But when I connect to a large music library with 67,000 items, it does not appear at all.
       

      This means I cannot play my iTunes music.

        Ken in VA
        Trending Lyricist I
        May 20, 2024

        The new Sonos app is no good if you have a local music library. I could not figure out how, or even if, I could add my local music library with the new app. Even if it is possible, it is not intuitive; my local music library should simply be there when I update the app, and the fact that it does not automatically show up is a serious oversight by Sonos.

        About 50% of my listening is from my local music library (i.e., a NAS device on my network), rather than using a streaming app, so this Sonos update was unusable.

         

        I will use the old version of the app and will not update for as long as the local music library feature does not work better in the new app. If the new version of the app does not eventually automatically accommodate my local music library, I will be forced to eventually leave Sonos for another product, after many years of using it. It’s really too bad...I’ve been very happy with Sonos until this fiasco.



        I’m also missing the music library. I’ve discovered that it’s the size of the library that’s the issue. When I connect my spouses’ smaller 4000-song library, it works. When I connect my 60,000-song library, it disappears. Both are on the same drive, so it’s not a network issue.

        How many items are in your iTunes library?

          mdstewart
          Lyricist I
          May 20, 2024

          When will the app be fixed? Can’t add songs to a queue without them being in a playlist. Can’t edit the song queue. Can’t clear the song queue. These are basic functions and that every system should have. The images/gifs of the app on the site show this functionality, but it’s not in the app. It’s mind-boggling how bad this is.

            Ken in VA
            Trending Lyricist I
            May 20, 2024

            With the updated mobile app, I seem to have lost the ability to play an album rather than individual items. I listen to classical music and stream from IDAGIO. If I now select an album, I can see all the tracks, but I don’t see a Play All. I have to select one track at a time to add to the queue, which is tedious for a symphony with four movements, but trying to listen to an opera with, say, 77 “songs” is ridiculous! I can play an album from my computer for the time being, but the mobile (iOS) app is completely useless. Very disappointed the new S2 was released in this state.



            I’m having the same issue. I noted this issue when I was interviewed by the Washington Post…

            Try the IDAGIO app… It will stream to any of your Sonos speakers.

              Ken in VA
              Trending Lyricist I
              May 20, 2024

              Who ever approve the new app update should be unemployed. Did people even try using it before it was released, it’s honestly sooo bad I’m considering getting out of the Sonos ecosystem after 8yrs and over 15 different products. It’s that bad…

              Apparently they did have beta testers, i asked if there was any of them here (it was my 1st post here actually) but i got no reply. Later on i read a comment from someone who said a beta tester had commented about the state of the app during his testing, i had a quick look but i couldnt find it. 

               


              All of the issues you are seeing were reported during beta testing. They just weren’t fixed. I was a beta tester, and I begged them not to release this.

                Dwayne
                May 20, 2024

                It defies logic that Sonos could release the latest version 80 of the Sonos app and call it an improvement. I found it to be much less intuitive, not to mention the glaring functionality omissions. This app is an embarrassment to Sonos and they should either bring back the old app or fix the new app ASAP. I’ve read that certain features will be returning in a future update by why would you even fathom releasing a “new” app that loses critical features? Anyway, here is my list of deficiencies:

                1. When I updated to the new app many of my favorite Stations would no longer play. I had to delete them from my favorites and re-add them and then they worked again.
                2. Mute button is gone. What a pain to have to stop a stream now and restart it instead of just a quick mute. Please bring this back.
                3. Sleep timers gone. I’ve heard this is planned to come back but again, why they heck would you remove something this critical.
                4. No way to force dark mode. The app now goes light/dark based on the phone settings but the light mode look AWEFUL during the day. White background with black station icons and the actual station control screen is a darker grey. Can you please bring back a way to just force dark mode all the time, this thing is just ugly as it currently stands.
                5. Playlist issues. Heard this will be fixed but its unreal Sonos released this app with these issues. 

                Thanks, a 15 year Sonos customer.

                  stevepow
                  Prominent Collaborator I
                  May 20, 2024

                  Today we are introducing the most extensive app redesign ever, creating an unprecedented terrible user experience that allows listeners to fitfully try to use their favorite playlists, stations, albums and more on one customizable Home screen hyped so much that at first you’ll think yourself an idiot for not finding the features you think are hidden but are actually gone.  Then you’ll know you are any idiot for having downgraded to this dreadful app and for having fallen into the Sonos trap to begin with. 

                    GDaz
                    Trending Lyricist I
                    May 20, 2024

                    Sadly, Sonos now seems incapable of learning from its mistakes. Nearly two weeks after this new app was “unleashed”, I don’t see any updates to their marketing materials (e.g. FAQ, product descriptions) that would help customers/users understand that some previously-available features are not yet supported on the new app. That’s just not how a company that really cares about its customers behaves.

                      DaveS00
                      Lyricist III
                      May 20, 2024
                      1. Why am I not surprised lcoal library is hit yet again - the search used to scan UPNP local libraries fine. This functionality was deliberately remove ages ago to encourage us to subscribe to Amazon music .. and from what i’ve read yet again it take a hit :(
                        My library is several 1000’s of songs - I see limiots have been put in place. This is clearly a rewrite - so why, oh why have you reduced limits on number on songs in a Library!!!
                         
                      2. I have BBC sounds (podcasts) linked to my Sonos - and am working my way through a series of circa 150 items in a series. I’m working oldest to newest .. but not any more in the new App - as it only shows around 30 in total. I get things need to be brought up to date - but why at the expense of exisiting functionality.
                        I have 2 * Play 1 - i can’t voice control those so I can no longer listen to the podcasts via the sonos. .. looks like time to get my old bluetooth speak out and cast from my phone .. ho is that an improvement
                        I also have a Sonos One - which from the App ahs the identical restriction (not surprising). Thus even with an up to date device the functionality, and my bed time listening has been stopped!!!!
                         
                      3. To me it seems this App had to be released due to an arbitary deadliner with functionality only partial built.

                       

                       

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