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Retired Sonos Staff
April 23, 2024
News

The new Sonos Mobile App & Web App

Related content:Software
  • April 23, 2024
  • 1674 replies
  • 97130 views
The new Sonos Mobile App & Web App

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

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1674 replies

Lyricist I
May 15, 2024

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

Your new app is rubbish.  It takes ages to lead, It immediately says it can not find any of my devices and it is not user-friendly at all.  Whoever created this need needs a good telling off.  I hate you and you made such a great system a total pain to work with.   Wish I can get the old app back

Lyricist III
May 15, 2024

For Android,
hi-fi cast music player
https://play.google.com/store/apps/details?id=com.findhdmusic.app.upnpcast
does the job!
... and even better!

Enthusiast II
May 15, 2024

Oh great, now I'm starting to see how this works. I can no longer access any of my local music and I also only have one family shared Spotify account. My wife is currently using it through her phone, so I cannot listen to anything on Spotify.

Perhaps what someone else is doing is creating a forced move to get people to have to buy additional Spotify accounts and then turning around and creating revenue by showing how many increases they are creating for Spotify or other streamers.

Just a thought…

PLEASE GIVE US BACK ACCESS TO OUR LOCAL MUSIC LIBRARIES, SONOS!!!!!

Ken_Griffiths
May 15, 2024

Oh great, now I'm starting to see how this works. I can no longer access any of my local music and I also only have one family shared Spotify account. My wife is currently using it through her phone, so I cannot listen to anything on Spotify.

Perhaps what someone else is doing is creating a forced move to get people to have to buy additional Spotify accounts and then turning around and creating revenue by showing how many increases they are creating for Spotify or other streamers.

Just a thought…

PLEASE GIVE US BACK ACCESS TO OUR LOCAL MUSIC LIBRARIES, SONOS!!!!!

The local library access is still there by the way - the new App just no longer supports the insecure SMBv1 or http protocols. A library now needs to be shared using SMB v2 or higher. 
 

My NAS uses SMB v2/3 and so I see the local library.

Some users with PC’s are opting to setup SMB v2+ shared libraries using the step-by-step instructions mentioned here:

https://en.community.sonos.com/controllers%2Dand%2Dmusic%2Dservices%2D229131/adding%2Da%2Dwindows%2Dsmb%2Dshare%2Dstep%2Dby%2Dstep%2D6892060

Hope the above may perhaps assist.👍

Trending Lyricist I
May 15, 2024

I have now tried to revert to S1 with my 12 speakers. I can gladly sell my Roam and get a Move instead. 

I read in the compatibility sheet that the Play One SL was compatible with S1 so I started the process to revert it to S1 by making a factory reset on the device. I then tried to use the revert to S1 feature in the app, I still have the old S2 app. No matter what I did this step in the process could not find it.

I then read more carefully, an updated One SL can not be downgraded to S1.

If I try to add it back to S2 I can’t because Sonos is forcing me to use the most current version.

I am strongly considering moving to something else, I am sure Sonos will add in features again but I do not want the Sonos Apps to control my local devices over internet. What happends If I start a playlist that sits locally on my SMB server and Internet goes down, I can’t even stop playback.

Please report good alternatives to Sonos.

Do not follow Sonos instructions for S1 upgrade (they call it downgrade but it’s actually an upgrade) as they are not correct. You have to use the S2 16.1 version of the app to upgrade back to S1. 

I am using the S2 version but since I don’t have the latest version I can’t do anything, Sonos is forcing me to update to the latest S2 version to reverse to S1 or include any new speakers.

Trending Lyricist I
May 15, 2024

What a shitshow this is currently. If you haven’t updated to the latest app yet and you decide to revert back to S1:

 

To downgrade to S1 you need to factory reset your devices.

To downgrade them to S1 you need to update to latest version 18

When updated to version 18 it has no feature of backing to S1.

 

Enthusiast II
May 15, 2024

...

Seriously. This would be like selling someone a car and then updating the operating system so that the steering wheels was controlled by AI instead of manual because there’s more profit there for the company.

...

 

Or more like: selling a family touring car and then in the hidden change it to be a one-seated car with a capacity to go only around the corner, having a service interval of 1 hour or 1 mile, whatever comes first. Air condition, parking assistant, etc., all ripped out in the night by the car seller - leaving that one seat in a close to useless car.

Enthusiast II
May 15, 2024

What a shitshow this is currently. If you haven’t updated to the latest app yet and you decide to revert back to S1:

 

To downgrade to S1 you need to factory reset your devices.

To downgrade them to S1 you need to update to latest version 18

When updated to version 18 it has no feature of backing to S1.

 

They are forcing every device that can support it to upgrade to the new app. In a way I'm glad they released the new app before the new devices because sales of those new devices will now suffer as a result. 

The execs will start asking questions when the sales aren't stellar and then look at the app store reviews. 

There is no way they can bring the new app up to feature parity with the old app quick enough and squash the bugs that plague it to encourage sales.

Bring back the old Sonos app. It was clunky, but it actually worked!
Lyricist I
May 15, 2024

I like the ability to control remote systems with the new web app - but once I join a system (I have 3), there doesn’t seem to be a way to switch to another system without logging out and then back in again, which is a 6-click process with three slow page loads. Is there an easier way to do this? It would be nice to have a straightforward pull-down menu to switch between systems seeing as remote control is one of the new features...

SirDigitalKnight
Enthusiast I
May 15, 2024

What a shitshow this is currently. If you haven’t updated to the latest app yet and you decide to revert back to S1:

 

To downgrade to S1 you need to factory reset your devices.

To downgrade them to S1 you need to update to latest version 18

When updated to version 18 it has no feature of backing to S1.

 

Yeah it was a pain in the @ss but well worth it for me. Setting up my favorites in my playlist was the longest part of it.

Not sure what phone OS you are on but on Android it is still possible to go back to S1. 16.1 is the last version of the Sonos S2 Android app that you can download from APKmirror and there is no 18 version. Perhaps you mean 80.0? If you have Android and Sonos S2 80.0 installed you can uninstall that and side load S2 16.1

Sonos has said that down the road they will be adding S1 downgrading support to the new app but does anyone really trust them on anything they say anymore?

This post has everything you need in it with screenshots I just took this morning:

https://en.community.sonos.com/components%2Dand%2Darchitectural%2D228999/downgrade%2Dsonos%2Dport%2Dfrom%2Ds2%2Dto%2Ds1%2D6892618?postid=16730575#post16730575

Also feel free to PM me with any questions and I will try my best to answer them. Just remember that I am not a Sonos support tech in real life but I played one on TV! 🤣😜