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Retired Sonos Staff
April 23, 2024
News

The new Sonos Mobile App & Web App

Related content:Software
  • April 23, 2024
  • 1674 replies
  • 97130 views
The new Sonos Mobile App & Web App

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1674 replies

Enthusiast I
May 15, 2024

Yoo hoo… Patrick? Wibble wobble!

Trending Lyricist I
May 15, 2024

Still stunned how incredibly bad the new app is - and how you could dare to even release such a pile of shit - having to learn that saving Radio Paradise service tunes as Sonos Favorites is impossible, it just don’t work. 🤬

Ken_Griffiths
May 15, 2024

Thanks.  To be clear then, after updating from S2 to the new version (I'm not calling it an upgrade), users can still play from a local library but will have no ability whatsoever to search from it?

For now that is correct. There is an alternative though. You can use Plex, most NAS also support it. Universal Search does support Plex.


Yabut, if you created playllists in iTunes and then exported them too XML, it’s no playlists for you, even if you have Plex (which I do).

I’ve spent 20 years creating such playlists. Sonos decided to take a blowtorch to them and to the local playlists of thousands of other serious music listeners.

Not sure if this (below) may assist here, or not?

Convert/export the playlists in the .xml file to seoaratec .m3u playlists with UNC paths to your library structure and store them in a library folder - you can then use those.

If you use iOS, there’s an app called MusicStreamer that simplifies the export of playlists - it will even scan your local library (it takes a while)  and you can create the 8.m3u playlists direct in that App too for export (which is what I prefer to do) I then take out the usual directive/extensions to keep things simple with a ‘find/replace’ text editor (albeit Sonos ignores the extensions produced anyway) and they can be used with your library tracks. They will show in the Plex Service in Sonos too aswell as any local library link. See screenshot of some of my own Plex playlists below from my own setup in the new Sonos App.

 

Ken_Griffiths
May 15, 2024

Not sure if this link (below) perhaps might help in this thread too - it explains in step-by-step detail how to create a Windows SMB 2 (or higher) shared local ‘Music Library’  which the new Sonos App supports… it’s just an alternative if maybe currently using an SMBv1 or ‘http’ share at the moment. Hope the link might prove helpful for some users:

https://en.community.sonos.com/controllers%2Dand%2Dmusic%2Dservices%2D229131/adding%2Da%2Dwindows%2Dsmb%2Dshare%2Dstep%2Dby%2Dstep%2D6892060

minimalist
Avid Contributor III
May 15, 2024

I missed the AMA yesterday.  Was anything said about the issue of large libraries and the new web app taking so long to load them?  

I have a library of around 4000 albums and the new web app takes almost a full hour to load all the albums or artists when browsing my collection (and because its web based it needs to reload the library each time you restart it).  Hence ion its current form, it's pretty useless beyond serving as a basic remote.  This is frustrating because the desktop app is how I interact with my library while working in my home office.  The current Mac app is not pretty but at least I can browse my music at a reasonable speed.

Enthusiast II
May 15, 2024

Posted this in a separate post in general conversation for anyone who wants to elevate it.

**Class Action Lawsuit** We all deserve to recoup all hardware investment

If ever a situation called for a class action lawsuit, this is it:

  • Company sells customers expensive, multi-unit hardware systems
  • Tethers customers to a software ecosystem to use them effectively
  • Dramatically changes software into an auto-update environment
  • Unsuspecting customers lose access to extensive, core media sources and features that significantly diminish the value of their expensive hardware and/or make it untenable for usage they had every reason to believe they would continue to have
  • Customers wishing to continue meeting these essential needs forced to sell Company hardware that they had no intention of doing at a loss and buy competitor hardware.
  • Pattern of behavior by Company indicates that choices made to remove said functionality were part of an intentional, plan to damage the product experience of many users in favor of others.

Seriously. This would be like selling someone a car and then updating the operating system so that the steering wheels was controlled by AI instead of manual because there’s more profit there for the company.

Even if they resolve this issue with their awful software release, how much in damages are deserved for every customer for heir lost time and undue harm?

The store value of my hardware suite, which I had no intention of replacing is probably $7,000 - $8,000. How much do others have invested who believe they need to leave SONOS?

I am not someone who can start a class action lawsuit, but I’m sure there are people here who can, and I’d be at the front of the line to join it and recoup my losses. If you feel similarly, then bump up this thread so that SONOS is held accountable

Trending Lyricist I
May 15, 2024

I have now tried to revert to S1 with my 12 speakers. I can gladly sell my Roam and get a Move instead. 

I read in the compatibility sheet that the Play One SL was compatible with S1 so I started the process to revert it to S1 by making a factory reset on the device. I then tried to use the revert to S1 feature in the app, I still have the old S2 app. No matter what I did this step in the process could not find it.

I then read more carefully, an updated One SL can not be downgraded to S1.

If I try to add it back to S2 I can’t because Sonos is forcing me to use the most current version.

I am strongly considering moving to something else, I am sure Sonos will add in features again but I do not want the Sonos Apps to control my local devices over internet. What happends If I start a playlist that sits locally on my SMB server and Internet goes down, I can’t even stop playback.

Please report good alternatives to Sonos.

SirDigitalKnight
Enthusiast I
May 15, 2024

I have now tried to revert to S1 with my 12 speakers. I can gladly sell my Roam and get a Move instead. 

I read in the compatibility sheet that the Play One SL was compatible with S1 so I started the process to revert it to S1 by making a factory reset on the device. I then tried to use the revert to S1 feature in the app, I still have the old S2 app. No matter what I did this step in the process could not find it.

I then read more carefully, an updated One SL can not be downgraded to S1.

If I try to add it back to S2 I can’t because Sonos is forcing me to use the most current version.

I am strongly considering moving to something else, I am sure Sonos will add in features again but I do not want the Sonos Apps to control my local devices over internet. What happends If I start a playlist that sits locally on my SMB server and Internet goes down, I can’t even stop playback.

Please report good alternatives to Sonos.

Do not follow Sonos instructions for S1 upgrade (they call it downgrade but it’s actually an upgrade) as they are not correct. You have to use the S2 16.1 version of the app to upgrade back to S1. 

Lyricist I
May 15, 2024

Is it just me, or can you NOT rearrange or add songs to an already existing queue on this new update? If so, how? If not… SONOS! FIX. THIS. IMMEDIATELY.!

Enthusiast II
May 15, 2024

Latest update for iPad now has alarms, but no sleep feature that I can find.

I just did a system update (using the update fintion in the new app itself) on my iPhone but still no Alarm function to be found… how did you manage?

Same problem here. The new system is buggy AF. But Double check your firmware is updated as well. You can try force quite the app a few times. Won’t come back for me but good luck to you 

Hi Bumper, see the thread below in case you haven’t yet :

Where the f is the alarm button?

Where the f is the alarm button?

Settings / Manage / Alarms

I can’t see the Alarms under settings / manage even though I have updated the system today (iPhone)….

I found that I had to remove the app and then reinstall from the App Store. Once I did that it was easy to find

Thanks, this helped! (The names of te different alarm are missing now but well.,, Sonos 2024… ). It would have been nice to have the infomation you gave me given by Sonos itself 😉