One Roam always online, one always offline?

  • 12 July 2023
  • 2 replies

I have two roam speakers in a single room as a stereo pair separated by about 4 ft on top of a TV stand. Wi-Fi router is in the adjacent room about 10 ft away. Why does one Roam always stay connected to Wi-Fi, and the other always disconnects? I’m tired of having to power cycle it every time I want to listen to them.


Best answer by GuitarSuperstar 12 July 2023, 04:23

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Userlevel 7

Do you have Battery Saver enabled in the Sonos app on the Roam that “disconnects”?

I unpaired the two Roam speakers, and the one that disconnects did have the battery saver and the Wi-Fi power save options enabled. I turned these settings off and will monitor for a few days.