Hi ,
i have a problem with my sonos roam, it doesn’t light up anymore and doesn’t play any sound or music .
it’s recognized by the app , appears as linked with the bluetooth on my phone and on the app. It’s seems to work but the sound doesn’go out .
No sound , and no del orange blue or white …
i don’t know what to do ….
Does someone knows what happens ?
Best answer by Schlumpf
First I would try a forced restart (after charging the battery) by holding the power button constantly for about 15 seconds.
If that doesn’t work, I recommend a factory reset because of led not showing any reaction.
Last option will be to call Sonos support team.
+18First I would try a forced restart (after charging the battery) by holding the power button constantly for about 15 seconds.
If that doesn’t work, I recommend a factory reset because of led not showing any reaction.
Last option will be to call Sonos support team.
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