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Contributor I
October 17, 2020
Question

Using Move with WiFi extender

I have recently upgraded my Play 5 to a Move. The Move is situated in the same position as the Play 5 was, in the conservatory. I also have a Playbar and a Play 3. Due to network issues there is a WiFi extender in the conservatory. The extender provides exactly the same network and log in details as the main router. The Play 5 worked perfectly well in this location.

My issue is that if the Move speaker connects to the extender then it disappears from the App. Do I need to alter a setting to overcome this problem? If I cannot connect via the extender then the Move will not work as intended.

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22 replies

SonosmarkAuthor
Contributor I
October 23, 2020

Hi @AjTrek1 

Thanks to you and everybody else who has contributed, I’ve learnt quite a lot from this experience. As well as getting the Move working (visible to the app from everywhere) I’ve also hopefully improved my WiFi setup.


I’ve now installed the mesh network (Amazon, arrived less than 24hrs after ordering, without Prime!) Although I’m not a fan of BT I’ve gone for the whole home mini, 3 discs, currently on a good offer at less than £75 for my my first ’toe in the water’ trial. Set up in less than 30 mins and so far all good. Signal throughout the house is a lot stronger. Both WiFi extenders are now redundant. Sonos, which is currently on the WiFi is now showing all speakers correctly and working as well as ever. 🎶 I’ll see how this goes for now but will keep in mind SonosNet if any issues develop, thanks again 👍

AjTrek1
October 23, 2020

Hi @Sonosmark 

Congratulations on getting everything sorted out! 😀

Enjoy your Sonos and feel free to come back to this post if you need additional assistance. 

Cheers!

Together Everyone Achieves More = T.E.A.M.