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Afternoon all.

Bought a Roam on pre order ages back. It arrived in good time, was installed and worked a treat. A week later I lost it! Long story. Yesterday it turned up …. another long story.

It no longer shows in my S2 app or environment. So I thought, lets add it again. But no joy.

Just to add, I bought a Sonos wireless charger base for it, charged it and that seems be working well.

But I cannot get it to show the green light. If I remember well, if I get to that point, the app should see it?

I can get it to flash blue. I can get it to show white light. But I’m missing something in re-adding it to my environment.

Appreciate any advice or procedure or link that can get me up and listening again.

Many thanks in advance

The factory reset process for all Sonos products, including the Roam, is outlined in this link:

Factory resetting a Sonos product

Once the device shows a flashing green status light, then open the S2 Sonos App and add it back to your current system via the ‘pop-up’, or by going to ‘Settings/System/Add Product’

Once the device shows a flashing green status light, then open the S2 Sonos App and add it back to your current system via the ‘pop-up’, or by going to ‘Settings/System/Add Product’

 

Many thanks Ken …. worked a treat. Appreciate you taking the time. 

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