stereo pairing - Sonos Move

5 replies
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I have two MOVE speakers that I cannot pair... I have tried many times and they do not pair correctly. The Left one gets connected and disconnected continuously. Any help? Thanks a lot

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N

nik9669aAnswer

Senior Virtuoso

If you can set them up as a pair, and after a time the pair separates, I’d generate a diagnostics report a few minutes after an occurrence and contact Sonos support.

N

nik9669a

Senior Virtuoso

Are you saying that the pair keep separating and breaking the pair, or that one drops off the wifi link?

J

JdediegopAuthor

Contributor I

The pair breaks, the wifi is ok

N

nik9669aAnswer

Senior Virtuoso

If you can set them up as a pair, and after a time the pair separates, I’d generate a diagnostics report a few minutes after an occurrence and contact Sonos support.