Contributor I

Question

Sonos Roam won’t connect with other speakers

13 replies
3562 views

Since the latest update of the Sonos app on my iPhone 13, my Roam speaker has refused to connect with the other speakers. It works, but only separately from the others, which means having two circuits running simultaneously - one for the Roam alone, another for everything else. Trying the other way round, i.e. to get all the other speakers to join the Roam, doesn’t work either. In both cases the notification “Cannot connect. Try again later” appears, but later is never any good. I’d love to fix this. Any ideas?

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1

1_Stuart

Lyricist II

Same issue here and only just started Sunday (19/5/24) previously to that i could get my roam to join a speaker group or link others to roam when playing but now i have to keep roam separate. Works fine on Bluetooth but that defeats the object.

G

Gill North London

Lyricist III

Same issue. Sonos need to employ some technical people that know what they're doing !!!!

1

1_Stuart

Lyricist II

Just found a software update for the roam and it’s back to how it should work 👍🏻

G

Gill North London

Lyricist III

Where ?? Nothing showing up on sonos

1

1_Stuart

Lyricist II

Settings

system

manage

check for updates

D

Douggae

Lyricist I

The update on the roam allowed it to connect again!

M

markdbathAuthor

Contributor I

You’re a beautiful person, 1_Stuart! Thanks! The update does indeed appear to have fixed the problem. I should have looked as soon as there was a problem -- but to date there’s always been notification of available updates. I guess we’ll have to check for ourselves from now on. Anyway -- cheers! 👍😁

G

Gill North London

Lyricist III

Stuart, thank you. How bad are Sonos. You would think that they would have brilliant tech people. Thank you again 😁

1

1_Stuart

Lyricist II

Previously updates were automatic and we were prompted but this one seems to be manual hence we all missed it but begs the question how did the dodgy software get onto the roam!
anyway, fixed for now so hopefully they will read this post and learn a lesson!

G

Gill North London

Lyricist III

Hi all, regarding the ROAM, another problem I have found since the last update, you can no longer see how much charge is left. Is there any way of finding out when your speaker is likely to die ??

Gill

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