Sonos Roam won’t connect with other speakers

13 replies
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Since the latest update of the Sonos app on my iPhone 13, my Roam speaker has refused to connect with the other speakers. It works, but only separately from the others, which means having two circuits running simultaneously - one for the Roam alone, another for everything else. Trying the other way round, i.e. to get all the other speakers to join the Roam, doesn’t work either. In both cases the notification “Cannot connect. Try again later” appears, but later is never any good. I’d love to fix this. Any ideas?

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M

markdbathAuthor

Contributor I

Hi Gill

Sorry to hear that - no such problem with me. When I hit the settings wheel, the speakers that are active appear in a list under “Your System”, and those with a battery each has a battery icon next to it, more or less filled in according to how much charge remains. Select one of those and it takes me to the room the speaker’s in. Here, select the speaker again under “Products” and it takes me to the speaker’s “Status”, where, top of the list, is “Battery” and the percentage of charge remaining. What happens when you try this route?

G

Gill North London

Lyricist III

Thank you so much, found it 😁

W

willh1

Contributor I

Had same issue but crazy part is I had just bought an ultimate immersive set 1 week ago. Bought a Roam 2 to get bt from laptop to play on set. Initial roam setup normal but couldn’t add to immersive set and got the “couldn’t connect” error. Per this post did search for update and it found/updated code on my immersive set which I had just brought online and updated days before.

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