I’m having an issue with my Sonos Roam. Since yesterday, the Roam is no longer charging when put on its own - original - wireless charger, with the original Sonos plug. There are no leds turning on. I tried with a USB-C cable and, in this case, I can see the solid orange led that indicates the battery is charging. The problem is that the led stays solid orange forever. I can’t turn the Roam on, no way to do it. If I plug off the cable, it turns off, but there’s no way to turn on the speaker itself again.
I never see flashing orange light, neither white one. Only solid orange when the speaker is plugged in with the USB-C cable.
I really don’t know what to do, do you have an idea?
Best answer by Ken_GriffithsView original