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I have 2 x Generation 1 Sonos Roams. One white and one black.

I changed my WiFi Router a month ago and had to reconnect all my Sonos kit.

For some reason I have never been able to reconnect the Black Roam to my WiFi. The White Roam works fine.

I noticed that the "Find Missing Speakers" tool has disappeared from the App, and when  I used "Add New Speakers" feature it doesn't find my Black Roam.

I can still use it as a Bluetooth speaker and I can transfer music across from any home speaker to the black Roam as per the switch feature. 

I suspect my black Roam is missing an essential update because I know in past the Speakers have gone missing when they aren't updated. However since I have a new Router I am unable to update the Roam speaker. 

Help?

I’d be tempted to factory reset the Black unit and add back to your system.

If any updates are missing on the device they will complete as part of this process.

I’d be tempted to factory reset the Black unit and add back to your system.

If any updates are missing on the device they will complete as part of this process.

Thanks. How does one factory reset a Roam though?

Thanks. How does one factory reset a Roam though?

https://support.sonos.com/en-gb/article/reset-your-sonos-product

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