I’ve been through the factory reset and hard reset protocols and I can’t get it to turn on. I have both the charging base and a USB-C charger and have tried multiple configurations of charging and button push-and-hold, all to no avail. This happened once before and eventually I found a fix online but as of now I cant get anything to work. I’m going to try Sonos support as well but as we’re going into the weekend I figured turning to the Forum might be my best bet. Really want to have it working again before Memorial Day (Monday) here in the US. Has anyone had a similar experience and found a fix?
Best answer by Ken_Griffiths
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